House of Lync Selects IR Prognosis for Its Proactive Experience Management
23 April 2015 - 11:45PM
Business Wire
Skype for Business migration experts team with
IR to drive value for global customers
IR (ASX:IRI), the leading global provider of proactive
performance management software for critical IT infrastructure,
payments and communications ecosystems, today announced that they
will be serving as the exclusive experience management solution for
House of Lync, one of the leading managed service providers for
Microsoft Skype for Business (formerly known as Lync). IR Prognosis
for Unified Communications (UC) will
manage Skype for Business ecosystems for House of Lync customers in
order to deliver continuous availability, verified quality of
service, and exceptional user experience.
“Enterprises want the powerful collaboration capabilities Skype
for Business offers, but the complexity of managing a Skype
infrastructure can be overwhelming, especially when you add
multiple technologies,” said Carol Spowart, CEO of House of Lync.
“Our customers are no different, and they rely on House of Lync to
help them achieve the ‘Five 9’s’ of availability and great
experience users have come to expect and demand.”
“Aside from its industry-leading real-time monitoring and
alerting capabilities, IR Prognosis differentiated itself as a
solution that provides comprehensive insight without the need for
probes, enabling visibility and root cause identification across
complex multivendor environments while being massively scalable and
simple to implement,” continued Spowart.
“At House of Lync we set high standards for what success with
Skype for Business looks like, and we needed a partner that could
help us measure and manage towards our stringent Service Level
Agreements,” Spowart said. “After a comprehensive review of the
marketplace, we selected Prognosis for its depth and breadth of
visibility across the Skype for Business ecosystem, its close
roadmap alignment with Microsoft, and its exceptional track record
in the industry.”
“We are excited to enter into a strategic partnership with House
of Lync, to jointly drive value to its customers,” said Andre
Cuenin, President, Americas at IR. “Prognosis for UC improves user
experience with Skype for Business and drives operational
efficiency. Research has shown that those two dimensions are
critical to ensure successful enterprise deployments of Skype for
Business.”
About House of Lync
House of Lync, a division of Eastman Technologies, was founded
in 2011 and is a Nationally Managed Microsoft Premier Support
Partner focused on delivering first class services and support of
the Microsoft application Skype for Business. We are a Microsoft
Gold Unified Communications Partner with over 20 years of telephony
and data experience. House of Lync is a single source for
architecture, design, pilots, deployments and long term support;
possessing the deep experience and offerings to ensure the smooth
transition to Skype for Business.
About IR
IR is the corporate brand name of Integrated Research Limited
(ASX:IRI), the leading global provider of proactive performance
management software for critical IT infrastructure, payments and
communications ecosystems. More than 1000 organizations in over 60
countries—including some of the world’s largest banks, airlines and
telecommunication companies rely on IR Prognosis to provide
business critical insights and ensure continuity-critical systems
deliver high availability and performance for millions of their
customers across the globe. For further information on IR, visit
www.ir.com.
Media Inquiries:IRKevin Ryder, +61 2 9966 1066media@ir.com
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