NORTH CANTON, Ohio,
Sept. 30, 2014 /PRNewswire/
-- Belgian Post (bpost), the leading postal operator in
Belgium, has implemented
multi-vendor software from Diebold, Incorporated (NYSE: DBD) across
its network of 450 heterogeneous automated teller machines
(ATMs). The company has also outsourced management of its
entire fleet of ATMs to Diebold. As part of the agreement,
Diebold will deliver a variety of services, including monitoring,
maintenance and managing the compliance needs and uptime of bpost's
ATM network. The combination of Diebold's class-leading
multi-vendor software and services significantly reduces complexity
and improves the performance of bpost's ATM network, allowing the
company to focus on growing and improving its business.
Headquartered in Brussels,
bpost provides a range of postal, courier, direct marketing and
electronic services throughout Belgium. Its extensive ATM fleet spans its
entire retail network of post offices, post shops, eShop and stamp
shops.
"Partnering with Diebold is helping us better align our internal
resources to concentrate on growth and strengthening customer
relationships," said Kristof Thys,
operations support manager, bpost retail and corporate solutions.
"With Diebold managing our self-service channel, our branch
representatives will have more time to focus their attention on
serving customers' needs rather than servicing ATMs."
The monitoring services Diebold is providing also allows bpost
to align with the most recent Payment Card Industry (PCI)
compliance requirements by ensuring all ATMs have the latest
security patches, anti-virus and operating system software.
"We continue to lead with our unparalleled multi-vendor software
and service capabilities to expand our footprint in Europe," said Bassem Bouzid, senior vice
president and managing director, Diebold
Europe, Middle East and
Africa. "As bpost's ATM fleet
continues to grow, Diebold is able to drive efficiencies, enhance
security and maintain compliance -- all while delivering peace of
mind and a richer consumer experience for bpost's customers."
About bpost
bpost is the leading postal operator in Belgium marketing a wide range of products and
services on mail and related markets. bpost's core business is
collecting, sorting, transporting and delivering letters and
parcels. Every day bpost's staff handles over ten million mail
items and drop by every single letterbox in Belgium.
bpost also develops activities responding to the interaction
between electronic communication and mail. bpost and its
subsidiaries provide solutions in document management,
international added value services and more.
Services are provided to business under the name bpost business.
International activities are operated under the name bpost
international.
bpost bank, a joint venture of bpost and BNP Paribas Fortis,
markets a range of banking and insurance products.
bpost is listed on Euronext (Brussels). The Belgian state holds 50,01% of
the capital.
For more information, visit www.bpost.be.
About Diebold
Diebold, Incorporated (NYSE: DBD) is a global leader in
providing innovative self-service technology, security systems and
related services. Diebold has approximately 16,000 employees
worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at
www.diebold.com or on Twitter:
http://twitter.com/DieboldInc.
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SOURCE Diebold, Incorporated