Partnership expands access to high-quality,
affordable adolescent and children's behavioral health
services
SEATTLE, Feb. 27,
2024 /PRNewswire/ -- Accolade, Inc. (Nasdaq: ACCD)
announced today that Brightline, a comprehensive pediatric
behavioral health solution built for children, teens, their
parents, and caregivers, has joined the company's Trusted Partner
Ecosystem. The Brightline partnership builds on Accolade's
existing behavioral health partnerships with Headspace, Lyra, and
Equip and internal capabilities, including an in-house behavioral
health advocacy team, Accolade Care therapists, and consulting
psychiatrists.
The Physician Gap hampers access to pediatric behavioral health.
Therapist and psychiatrist shortages and high out-of-network costs
result in families waiting months to receive care, paying
exorbitant fees, or not receiving the critical care they need. The
burden of coordinating pediatric behavioral healthcare falls solely
on parents, causing frustration, burnout, and career sacrifices. A
survey by Brightline found 36% of parents and caregivers whose
children had experienced behavioral health issues spent an average
of five hours a day or more managing their children's
care.
Brightline's solution engages and supports families throughout
their journey by offering on-demand support to address concerns and
quickly move them into care, leading to less stress and better
outcomes. Brightline offers on-the-go access to content with tips
and guidance for families and coaching support. Comprehensive care
from therapists and prescribers covers a range of subclinical and
clinical conditions like anxiety, depression, stress, ADHD,
behavioral issues, and mild to moderate eating and substance misuse
concerns.
"Limited access to pediatric behavioral health services is
contributing to the mental health crisis in the United States," said Accolade Chief
Medical Officer Dr. Connie Hwang.
"Brightline bridges that gap with a family-focused care model that
delivers pediatric behavioral healthcare to improve the mental
health and well-being of children and adolescents."
Brightline members can access therapy and coaching appointments
within one week. The American Academy of Child and Adolescent
Psychiatry found the average wait time for traditional
pediatric behavioral healthcare is 7.5 weeks. Available in all 50
states, Brightline has relationships with national health plans and
over 500 employers.
"Our in-house behavioral health team works tirelessly to connect
members in need with high-quality, affordable pediatric behavioral
health support. We help them move through the daunting barriers to
care access," said Nancy Costlow,
Accolade Senior Director, Clinical Shared Services.
Brightline CEO Naomi Allen echoes
enthusiasm for the partnership. "Brightline is dedicated to
improving access to personalized, pediatric behavioral healthcare
that works for every family. We are thrilled to partner with
Accolade to help drive awareness of Brightline's solution and
improve access to a critical benefit that is missing for many
families today."
About Accolade's Trusted Partner Ecosystem
Launched in 2019, Accolade's Trusted Partner Ecosystem
accelerates the performance of digital health solutions to improve
outcomes across valued categories for employers. Accolade's
ecosystem consists of 17 partners in 11 categories, including:
- Behavioral health (Brightline, Equip, Headspace, Lyra)
- Benefits selection (Jellyvision)
- Centers of excellence (Carrum Health, Employer Direct
Healthcare)
- Diabetes (Virta)
- Fertility (Carrot Fertility, Kindbody)
- Financial health (Brightside)
- Gastrointestinal (Vivante Health)
- Health equity (FOLX)
- Musculoskeletal (Hinge Health, Sword Health)
- Pharmacy (Rx Savings Solutions)
- Wellness (WellRight)
Benefits teams can confidently select from thoroughly vetted
solutions and enjoy streamlined contracting and implementation.
Through qualified referrals, Accolade drives more engagement with
partner solutions, leading to exponentially better health outcomes
and better value. Learn more here.
About Accolade
Accolade (Nasdaq: ACCD) is a Personalized Healthcare
company that provides millions of people and their families with
exceptional healthcare experiences so they can live their
healthiest lives. Accolade's employer, health plan, and consumer
solutions combine virtual primary care and mental health, expert
medical opinions, and best-in-class care navigation. These
offerings are built on a platform engineered to care through
predictive engagement of population health needs, proactive care
that improves outcomes and cost savings, and by addressing barriers
to access and continuity of care. Accolade consistently receives
consumer satisfaction ratings of over 90%. For more information,
visit accolade.com. Follow us
on LinkedIn, Twitter, Instagram and Facebook.
About Brightline
Founded in 2019, Brightline is the first comprehensive
behavioral health solution built specifically to care for children,
teens, and their families across a range of common challenges. With
multidisciplinary care teams, a family-focused approach,
evidence-based care delivery, and innovative technology, Brightline
can support families with whatever challenges they are facing and
help them thrive long-term. Learn more at hellobrightline.com.
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SOURCE Accolade, Inc.