SAN JOSE, Calif., Oct. 11, 2019 /PRNewswire/ -- Cisco (NASDAQ:
CSCO) today announced it has completed the acquisition of
privately-held CloudCherry based in Salt
Lake City, UT. CloudCherry is a Customer Experience
Management (CEM) company that provides predictive analytics, rich
customer journey mapping and sophisticated survey capabilities.
Together, Cisco and CloudCherry will help companies transform their
contact center from delivering reactive care to providing
predictive support and move from isolated customer interactions to
cohesive, engaging experiences for improved business outcomes.
The CloudCherry team joins Cisco's Contact Center business
unit.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that has
been making the Internet work since 1984. Our people, products, and
partners help society securely connect and seize tomorrow's digital
opportunity today. Discover more at newsroom.cisco.com and follow
us on Twitter at @Cisco.
Cisco and the Cisco logo are trademarks or registered trademarks
of Cisco and/or its affiliates in the U.S. and other countries. A
listing of Cisco's trademarks can be found at
www.cisco.com/go/trademarks.
Press
Contact:
|
Industry Analyst
Contact:
|
Investor Relations
Contact:
|
Robyn Blum
|
Ben Culp
|
Carol
Villazon
|
+1 (408) 930
8548
|
+1 (949) 823
3787
|
+1 (408)
527-6538
|
rojenkin@cisco.com
|
beculp@cisco.com
|
carolv@cisco.com
|
View original content to download
multimedia:http://www.prnewswire.com/news-releases/cisco-completes-acquisition-of-cloudcherry-300937317.html
SOURCE Cisco