Montefiore Health System Realizes $5 Million in Savings with Citrix
04 August 2016 - 7:00PM
Business Wire
Citrix Roll Out of EPIC System to 10,000
Machines Takes Only 12 Months to Complete
The transformation to value-based healthcare, which demands a
move away from a supply-driven health care system that is organized
around fees, toward a patient-centered system, organized around
what patients need. The move is well underway and organizations are
making large-scale changes to deliver on the efficiencies it
promises. Moving to electronic-based medical records per the
Electronic Medical Record (EMR) mandates put in place by the U.S.
federal government is part of the equation as it adds the
technologies that ultimately enable clinicians to be more
efficient, allowing for more one-on-one time with patients and less
time spent on documentation. Montefiore Health System (MHS), a
premier academic medical center, and the University Hospital for
Albert Einstein College of Medicine adopted Citrix virtualization
technology to adapt to this changing trend and comply with EMR
mandates. MHS grew significantly over the course of three years,
increasing its user base from 18,000 to a staggering 28,000
workers, which includes ten hospitals, an extended-care facility
with 150 locations in New York state, the largest school health
program and a home-health program. As a result of this quick
growth, the IT organization at MHS needed solutions that would give
clinicians seamless access to the large number of patient medical
records without impacting their growing care team’s ability to
provide quality patient care. By using low-cost devices such as
thin clients and keeping the complex configuration needs of
different clinical applications contained within the data center,
MHS has realized more than $5 million in hardware savings.
To reach its goals, the IT group developed a strategy that uses
Citrix XenApp, XenDesktop, and NetScaler to give thousands of
remote workers access to clinical applications regardless of
location. These Citrix solutions allowed MHS IT to complete the
rollout of its EMR system, EPIC, in a staggering 12 months. To
date, MHS has rolled out the EPIC system to almost 10,000 machines,
with a focus on its medical group sites and faculty practices. MHS
also kept storage costs low with Provisioning Services, saving more
than $2 million in storage in addition to savings in manpower from
single image management. With the visibility into XenApp and
XenDesktop traffic across the network provided through HDX Insight,
which is a part of NetScaler Insight Center, MHS created 24/7
monitoring capabilities which are essential in a round-the-clock
healthcare setting in which clinicians need to provide on call
responses. When a change is needed to any of the most popular apps
used by clinicians, it can be made any time of day without
interrupting their workflow. Today, whether it’s a doctor who needs
to look up a patient’s test results while away on vacation or a
clinician who can’t make it to a medical center because of
inclement weather, Citrix solutions ensure reliable, secure access
to pertinent patient records and time-sensitive test results.
Quotes
Corey Cush, Senior Director of Technology Services,
Montefiore Health System
“We were able to roll out the EPIC system and hundreds of
standard apps to thousands of users on 10,000 machines in less than
12 months – a staggering feat. If we didn’t have Citrix solutions
in place and I’d had to use another vendor or a manual process, we
would probably have doubled the time to implementation. The result
is better patient care delivered faster and without the expense of
added manpower.”
Andy Lin, Senior Information Technology Manager, Montefiore
Health System
“We are able to utilize NetScaler Insight Center for visibility
on application delivery from the thin client all the way back to
the Citrix server, to provide an exceptional user experience to our
entire organization. With this information at our fingertips, we
have unprecedented visibility into our IT infrastructure and can
rapidly and easily troubleshoot latency and performance issues to
focus on our mission to save lives while focusing on patient
care.”
Related Links
- Citrix and Montefiore Health System
Case Study
- Citrix Blog: Montefiore - It’s About
Time, Technology and Family
- Citrix Healthcare Solutions
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