Global-e will enable Harrods to better
cater to local and global demand and boost its
D2C online strategy
PETACH TIKVA, Israel, Nov. 12,
2024 /PRNewswire/ -- Global-e (NASDAQ: GLBE),
the platform powering global direct-to-consumer e-commerce,
announced today its partnership with Harrods, the world's leading
luxury department store, to enhance its international online
operations. This collaboration will enable Harrods to bolster its
e-commerce strategy in over 200 markets worldwide, offering
customers around the globe a seamless online shopping
experience.
The collaboration underscores the shared commitment from
Global-e and Harrods to deliver a premium, online retail journey
that is synonymous with Harrods' in-store service and reputation
for excellence. Global-e's platform will ensure customers worldwide
enjoy the same high-quality experience and personalization that
defines Harrods.
Harrods will leverage Global-e's platform to offer an elevated,
localized shopping experience for their customers. Key features
include browsing and payment in local currencies, a wide range of
local and alternative payment methods, attractive shipping
offerings, advanced duty and tax calculations and prepayment for a
guaranteed final cost of purchase, and an easy return process.
Global-e's technology will equip Harrods with an optimized approach
to international sales while navigating the complex nature of
global e-commerce; combining best-in-class localization
capabilities, streamlined operations, trade compliance, big-data
best practice business intelligence models, and deep local market
expertise.
"We are proud to partner with Harrods, an icon in luxury
retailing known for its commitment to unparalleled service and
excellence, by powering its international online e-commerce
operations," said Cristian van
Tienhoven, CEO of Global-e Europe. "Our team expertly executed the
migration, allowing Harrods to efficiently launch its enhanced
e-commerce platform. By leveraging our in-depth, data-driven
understanding of customer needs across 200 markets and our scalable
platform, we are enabling Harrods to create tailored and localized
shopping experiences for its customers worldwide."
"At Harrods we are continuously expanding our e-commerce
presence to deliver memorable experiences to our customers around
the world, making it crucial to partner with those who can support
our ambitious goals. We have partnered with Global-e to provide a
seamless customer experience for both our UK and international
visitors," said Caitlin Innes, Chief
Digital and Customer Officer at Harrods. "Global-e brings a wealth
of experience in managing international transactions and deliveries
for a range of major international companies and its robust
technology platform, extensive industry insights, and proven
expertise made it the ideal choice."
About Global-e
Global-e (NASDAQ: GLBE) is the world's leading platform enabling
and accelerating global, Direct-To-Consumer ecommerce. The chosen
partner of over 1,000 brands and retailers across the United States, Europe and Asia, including iconic brands like
Marc Jacobs, Ralph Lauren, and Hugo
Boss, Global-e makes selling internationally as simple as
selling domestically. The company enables merchants to increase the
conversion of international traffic into sales by offering online
shoppers in over 200 destinations worldwide a seamless, localized
shopping experience. Global-e's end-to-end ecommerce solutions
combine best-in-class localization capabilities, big-data
best-practice business intelligence models, streamlined
international logistics and vast cross-border experience, enabling
international shoppers to buy seamlessly online and retailers to
sell to, and from, anywhere in the world. For more information,
please visit: www.global-e.com.
Global-e Media Contact
Sarah Schloss
Headline Media
sarah.schloss@headline.media
+1 914 506 5104
Global-e Investor Contact
Erica Mannion or Mike Funari
Sapphire Investor Relations, LLC
IR@global-e.com
+1 617-542-6180
About Harrods
Harrods has been serving customers from its Knightsbridge store
since 1849 and today the store is the world's ultimate luxury
emporium. Harrods is home to more than 3,000 curated brands as well
as over 20 dining destinations and expert fashion, home, beauty and
wellness services. In addition, Harrods serves customers via
harrods.com, H beauty and airport stores, and hospitality
destinations in China and
Qatar. Harrods continues to be
guided by its philosophy of "anything is possible" to ensure that
customers enjoy unparalleled experiences with every visit.
Harrods Media Contact
Harrods Press Office
press@harrods.com
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