A recent survey by LogMeIn, Inc. (Nasdaq:LOGM) and Edge Strategies
reveals that IT professionals significantly underestimate the scope
of the bring-your-own-app (BYOA) trend in their workplace. Designed
to explore the usage and adoption of employee-introduced cloud
applications in the US, Canada, the UK, Ireland, Australia and New
Zealand, the study delves into the types and numbers of
applications entering the workplace, as well as IT's response to
managing and controlling this influx. As indicated in the study,
while approximately 70% of companies surveyed reported active use
of employee-introduced apps in the workplace, IT professionals
surveyed estimated the number of these apps to be 2.8 apps per
organization. However, subsequent data collected from
similar-sized organizations via app discovery technology found that
the average number of BYO apps to be closer to 21 per company – a
staggering 7 times more.
Conducted by Edge Strategies on behalf LogMeIn, the survey
explores the impact of BYOA, a trend at the intersection of two of
the biggest IT industry transformation drivers: the pervasive rise
of cloud offerings and the consumerization of IT. Survey
questions covered popular apps and categories like cloud file sync
and share apps (e.g. Dropbox, Cubby, Google Drive), collaboration
apps (e.g. Skype, join.me, Trello), productivity apps (Evernote,
Google Apps for Business/Google Docs), as well as social apps and
remote access apps. Survey respondents included IT
professionals, outsourced IT service providers and non-IT business
professionals sourced from organizations ranging from SMBs to
mid-sized companies to large enterprises. IT professionals, in
particular, were also asked about their own BYOA policies, current
approaches to management of these apps, as well as their role in
evaluating, influencing, and securing such apps.
Key findings from the report include:
-- IT significantly underestimates the number of
employee introduced apps in the workplace: While IT
reported an average of 2.8 BYO apps in their workplace, subsequent
app discovery data shows the average to be closer to 21 apps – a 7X
disparity
-- BYOA is pervasive and expected to grow:
Approximately 70% of companies report that employee-introduced apps
are actively being used in the workplace, and 42% of respondents
expect BYOA to grow significantly over the next 5 years
-- SMBs report higher prevalence of BYOA: For
companies between 11-100 employees, BYOA was even more acute, with
81% reporting active use of employee introduced
apps
-- Nearly 2/3 of BYO apps are introduced and used
despite existing IT-provided solutions already in place:
Empowered employees are choosing their own preferred solutions, as
more than 64% of employee-introduced apps are being used in place
of existing company applications meant to serve the same need
-- Consulting IT no longer the norm ... and it's worse
than IT believes: When asked whether IT is consulted on
the decision to introduce apps into the workplace, 56% of IT pros
reported that they were consulted. Employees had a much
different answer, with only 45% saying they actually consulted or
informed IT before introducing cloud applications into the
workplace
-- Employee introduced apps overtaking – or have
overtaken – IT provisioned apps in key categories
- 58% of all cloud sync and share apps were first introduced by
employees
- 52% of all productivity apps were first introduced by
employees
- 49% of all collaboration apps were first introduced by
employees
-- Employees lead, IT follows: Apps originally
introduced by employees are often later adopted and/or endorsed by
IT for broader use within the organization.
- 59% of collaboration apps originally introduced by employees
are now endorsed by IT
- 55% of productivity apps originally introduced by employees are
now endorsed by IT
- 41% of file sync and share apps originally introduced by
employees are now endorsed by IT
-- Free and unmanaged versions are the norm, even after
IT endorsement: Even after IT pros endorse
employee-introduced apps, only a very small percentage of those
apps become centrally managed.
- File sync and share apps: 54% of employees use unmanaged free
versions; 20% use individual, unmanaged paid versions and only 26%
used centrally managed, business versions
- Collaboration apps: 46% of employees use unmanaged free
versions; 25% use individual, unmanaged paid versions and only 29%
used centrally managed, business versions
- Productivity apps: 42% of employees use unmanaged free
versions; 42% use individual, unmanaged paid versions and only 15%
used centrally managed, business versions
-- Line of business managers take on provisioning lead
over IT: Only 1/3 of IT pros report that they handle all
provisioning of cloud apps; 67% of IT pros report that they either
split or outright concede most cloud app provisioning
responsibilities to business owners
-- Security concerns reign. Control a close
second: When asked which issues limit their company's
adoption or support of BYOA, more than half (54%) point to concerns
around data security, and 45% cite a lack of control/management of
apps
-- Few IT pros claim to have the policies and management
tools to handle BYOA: Only 38% of organizations have a
BYOA policy in place and a mere 20% of IT pros feel they are very
prepared and have policies and technology in place to mitigate
most, if not all, of the security risks associated with BYOA
-- Three IT management profiles/styles emerging around
BYOA: While preparedness and management of BYOA remains
inconsistent, IT respondents fell into three distinct camps:
- Active gatekeepers: 30% of IT pros manage BYOA by actively
blocking cloud apps from their workplace
- Strategic facilitators: 29% of IT pros manage BYOA through a
combination of analyzing web traffic logs, packet sniffing and/or
device monitoring
- Passive observer: A full 39% of IT pros report that they are
neither monitoring nor managing BYOA at all
"The rapid rise of cloud offerings -- along with the
consumerization of IT -- is forcing major changes to the way IT
operates, and calling into question IT's overall relevance in
today's employee empowered workplace. The critical security
and management requirements remain IT's primary mandate, and yet IT
is increasingly outside of the loop when it comes to app selection
and worse, the way data is stored and shared across these apps,"
said W. Sean Ford, CMO of LogMeIn. "We believe that the role of IT
needs to be fundamentally redefined if IT professionals want to
regain their strategic voice, and this means reinventing the way
they approach the management of apps, devices and data in the BYO
era."
Related materials:
Full report:
http://solutions.logmein.com/BYOA/managing-applications-in-the-age-of-BYOA-report-part-1.html
Infographic:
http://blog.logmein.com/uncategorized/infographic-place-age-byoa
Slideshare:
http://www.slideshare.net/LogMeIn/byoa-powerpoint
About the research/methodology:
This survey is part of a series of major research studies
recently conducted by LogMeIn that focus on the state of IT
management in today's world of independent, "BYO" consumers. The
series will focus on three key areas: managing applications,
managing devices and managing data.
For this study, we explored usage and adoption of
employee-introduced applications within companies worldwide and how
this has led to a loss of control for IT managers. We partnered
with Edge Strategies to survey IT and non-IT professionals across
the world in various-sized organizations, including both LogMeIn
customers, as well as an independent panel. Respondents
included 1,390 IT and Non-IT professionals in the US, Canada, the
UK, Ireland, Australia and New Zealand.
About LogMeIn, Inc.
LogMeIn (Nasdaq:LOGM) transforms the way people work and live
through secure connections to the computers, devices, data, and
people that make up their digital world. The company's cloud
services free millions of people to work from anywhere, empower IT
professionals to securely embrace the modern cloud-centric
workplace, give companies new ways to reach and support today's
connected customer, and help businesses bring the next generation
of connected products to market.
LogMeIn is headquartered in Boston's Innovation District with
offices in Australia, Hungary, India, Ireland, and the UK.
LogMeIn is a trademark of LogMeIn in the U.S. and other
countries.
CONTACT: Press contact:
Craig VerColen
LogMeIn, Inc.
+1-781-897-0696
Press@LogMeIn.com
LogMeIn (NASDAQ:LOGM)
Historical Stock Chart
From Apr 2024 to May 2024
LogMeIn (NASDAQ:LOGM)
Historical Stock Chart
From May 2023 to May 2024