ServiceSource to Power Cloud Services Growth Initiatives Through Client Relationship Expansion
15 May 2019 - 11:00PM
Business Wire
Multiple Sales and Partner Support Agreements
Signed with Client in Response to ServiceSource’s Demonstrated
Ability to Drive Consumption
ServiceSource (NASDAQ: SREV), the digital customer journey
experience company, announced today that it has extended and
expanded its relationship with one of the world’s premier cloud
service providers to drive key sales and partner growth
initiatives.
ServiceSource has supported the client with renewals and
customer success solutions for the past seven years. After an
initial expansion into the cloud services program last year
demonstrated strong results, the client is rapidly scaling and
adding ServiceSource’s sales development and partner support to new
cloud programs under multiple new agreements. Once fully activated,
these new agreements are expected to generate in excess of $10
million of annualized revenue.
Through this latest step, ServiceSource is able to further
engage as a strategic partner in a move designed to speed adoption
of services in the hyper-competitive cloud market, where rapid
customer acquisition is critical in the race to gain market
share.
“ServiceSource helps high-growth companies rapidly and
efficiently scale their global go-to-market activities, giving our
clients more opportunity to find and close new business in the
midst of an increasingly competitive and dynamic market
environment,” said Gary B. Moore, chairman and chief executive
officer of ServiceSource. “We are proud to have earned the trust of
this client over the course of our long relationship and are very
excited for the value we anticipate driving for them through these
new agreements.”
Through its relationships with progressive service providers,
ServiceSource continues to build an elite set of experiences, best
practices and expertise in business-to-business sales and partner
strategy for the cloud industry, which is projected to grow from
$210 billion this year to $370 billion by 2022 according to
industry research firm, IDC.
With channel partnerships proving to be an essential component
of the client’s ability to extend cloud services to the business
market, ServiceSource will deploy an integrated approach designed
to ensure global channel partner success, including partner
enablement, onboarding, effectiveness and satisfaction.
ServiceSource will also manage sales development, taking
responsibility for the entire lead qualification process.
Leveraging ServiceSource’s delivery centers in Nashville,
Dublin, Singapore and Japan, the client will be able to proactively
engage and support partners and cloud end-users in their preferred
language, including English, Portuguese, French, German, Japanese,
Korean, Chinese and Spanish.
About ServiceSource
ServiceSource International, Inc. (NASDAQ: SREV) brings the
world’s greatest brands closer to their customers through
digitally-enabled solutions and data-driven insights that
personalize and power the “moments that matter.” Backed by 20 years
of experience, an industry-leading technology platform, a robust
global footprint and a powerful suite of solutions that enhance
every touchpoint along the Customer Journey Experience (CJX), we
deliver impactful revenue growth for global market leaders.
Operating out of eight countries with more than 3,000 sales
delivery professionals speaking 45 languages, ServiceSource drives
billions of dollars in client value annually. To learn more about
how we help our clients more effectively find, convert, nurture,
grow and retain their customers,
visit www.servicesource.com.
Forward-Looking Statements
This press release contains forward-looking statements,
including statements regarding our ability to expand our
relationships with our clients, generate revenue on behalf of our
clients, speed adoption of our clients’ services, help our clients
rapidly and efficiently scale their global go-to-market activities,
enable our clients to find and close new business, drive value for
our clients, and enable global channel partner success. These
forward-looking statements are based on our current assumptions and
beliefs, and involve risks and uncertainties that could cause our
results to differ materially from our forward-looking statements.
Those risks and uncertainties include that we may be unable to
attract and retain the highly skilled employees we need to support
our planned growth; changes in market conditions that impact
our ability to sell our solutions and/or generate service revenue
on our clients’ behalf; general political, economic and market
conditions and events; and other risks and uncertainties described
more fully in our periodic reports and registration statements
filed with the Securities and Exchange Commission, which can be
obtained online at the Commission’s website
at https://www.sec.gov. All forward-looking statements in this
press release are based on information currently available to us,
and we assume no obligation to update these forward-looking
statements.
Connect with
ServiceSource:FacebookTwitterLinkedInYouTube
Trademarks
ServiceSource®, and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective
owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20190515005047/en/
Media Contact for ServiceSourceNick
Herffnherff@servicesource.com815-861-8864Investor Relations
Contact for ServiceSourceChad
Lyneclyne@servicesource.com720-889-8784
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