Delta Offers No-Fee Changes for More Flights Amid Coronavirus Fears
10 March 2020 - 10:13AM
Dow Jones News
By Alison Sider
Delta Air Lines Inc. won't charge fees to change upcoming
flights no matter when passengers booked them, saying it wanted to
give more flexibility to fliers uncertain about upcoming travel
plans.
Under the new policy announced Monday, Delta will offer free
changes for existing reservations for trips through April 30. The
airline is also waiving change fees for trips booked this month for
travel through Feb. 25, 2021.
Airlines said bookings in the coming months have fallen
significantly. Major companies have been telling their employees to
avoid travel and others have become fearful of flying as the
coronavirus spreads across the world.
Many airlines have waived change fees for newly booked flights
in an effort to encourage people to keep planning travel, but Delta
is the first to broaden its waiver to include flights booked before
the outbreak was in full swing.
The move comes amid growing pressure from lawmakers to ease
burdens for all customers who had travel plans. Last week, Sen.
Richard Blumenthal (D-Conn.) sent letters to major airline CEOs
calling on them to suspend the fees for reservations made prior to
March. Senators Edward Markey (D-Mass.) and Elizabeth Warren
(D-Mass.) wrote to the U.S. Department of Transportation asking the
department suspend all airline ticket and change fees.
--Alison Sider
(END) Dow Jones Newswires
March 09, 2020 18:58 ET (22:58 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.
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