2nd UPDATE: H&R Block Sues HSBC Over Refund Anticipation Loans
19 October 2010 - 9:09AM
Dow Jones News
H&R Block Inc. (HRB) has sued the U.S. arm of HSBC Holdings
PLC (HBC, HSBA.LN) in an effort to force the bank to provide its
popular instant refund anticipation loans and checks during the
upcoming tax season.
In a lawsuit filed Friday in a U.S. district court in Missouri,
H&R Block alleged HSBC has breached a 2005 contract by failing
to timely set the proposed fees, credit criteria and qualifying
procedures for the loan program this tax season. The company said
if HSBC doesn't act in the next two months, it won't be able to
offer the products and will lose market share to competitors.
H&R Block shares Monday hit their lowest point since 2001
and closed down 12% at $10.94.
Through the controversial refund anticipation loans, taxpayers
pay to borrow their own money--the customers receive their tax
refunds on the spot, as opposed to having to wait for a check in
the mail. Consumer advocates have criticized the lending practice
as highly predatory, saying they target low-income families. A
refund anticipation check, meanwhile, is deposited directly into a
refund account and tax-preparation and other fees are deducted.
H&R Block, the nation's biggest tax-service provider, said
its inability to offer the products this year would damage or
destroy its relationships with the "millions of clients who desire
them" and can't be remedied by "mere monetary damages." It added
that the loans and checks have proved to be highly successful
products and have significantly increased tax preparation customer
traffic. In 2010, about 40% of its clients purchased one of the
products.
The lawsuit follows an announcement by the Internal Revenue
Service in August that it will no longer provide tax preparers and
associated financial firms with a "debt indicator" used to
facilitate the loans. The underwriting tool indicates whether a
taxpayer will have any portion of the refund offset for delinquent
tax or other debts, such as unpaid child support or delinquent
federally funded student loans.
IRS Commissioner Doug Shulman said at the time the IRS no longer
sees a need for the tool because it can process a tax return and
deliver a refund in 10 days.
In the lawsuit, H&R Block noted the IRS decision as HSBC's
purported reason for breaching the contract. But it called that a
pretext because HSBC has announced its desire to exit consumer
lending lines of business and alleged the bank is using the IRS
decision as a means to that end.
H&R Block said in a statement Monday that its agreement with
HSBC specifically states that the removal of the debt indicator
doesn't allow HSBC to default on its contractual commitments. "We
believe the court will protect the needs of our clients and H&R
Block's rights under the contract, which we have the option to
extend through 2013," the company said.
Meanwhile, an HSBC spokesman said the bank doesn't comment on
legal matters but noted that HSBC began exiting the tax-refund loan
business in 2007 and had exited all partnerships by 2008 with the
exception of its contract with H&R Block.
"We have met our contractual obligations. Our focus is on
reaching a solution with Block that addresses the safety and
soundness concerns that have arisen from the IRS decision" on the
debt indicator, he said.
H&R Block said in the lawsuit it believes its primary
competitors, Jackson Hewitt Tax Service Inc. (JTX), Liberty Tax
Service and Intuit Inc. (INTU) through its TurboTax software, plan
to offer the loan products in 2011, and it believes they will
aggressively market their products to lure away customers if
H&R Block can't compete.
Morningstar analyst Vishnu Lekraj said that if H&R Block
can't offer the products, it stands to lose a material amount of
revenue and profitability this tax season. In addition, he said the
market-share losses over the past few years due to do-it-yourself
products could be compounded if customers seek other vendors who
can offer the refund anticipation loan products.
The company previously has said it extended 2.1 million refund
anticipation loans in 2010, each with an average amount of $3,000
issued for 10 to 11 days. Each loan costs about $62, or 2.1% of the
loan principal.
-By Caitlin Nish, Dow Jones Newswires; 212-416-2076;
caitlin.nish@dowjones.com
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