Available immediately as part of RingCentral
Office, AT&T Office@Hand, and Avaya Cloud Office
Also available for free to educators,
healthcare providers, NGOs, news organizations, and the public
sector
RingCentral, Inc. (NYSE:RNG), a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions, today announced RingCentral Video™ (RCV), a reimagined
video meetings experience. Leveraging RingCentral’s open platform,
RingCentral Video will be another component offered as part of
RingCentral Office®, completing RingCentral’s differentiated
Message Video Phone™ (MVP) solution. RingCentral Video addresses
the demand in work from anywhere by leveraging next-generation
technologies to enable a fast, unified, open, and trusted video
meetings experience.
“The world is experiencing the largest work from home demand
ever. At RingCentral, we've always been focused on addressing the
needs of modern, mobile, and distributed workforces by delivering
trusted, reliable, global, and easy to buy, manage, and use
solutions,” said Vlad Shmunis, RingCentral’s founder, chairman and
CEO. “Today, we’re taking the next step in delivering a world-class
seamlessly integrated MVP experience to further enhance employee
productivity as they work from anywhere.”
RingCentral is redefining and raising the bar for online
collaboration and meetings. RingCentral, now with RingCentral
Video, is:
- UNIFIED: With Message Video Phone capabilities,
including business voice, SMS and fax, tightly integrated, people
and teams can collaborate across all modes of communication without
losing context.
- FAST: RingCentral Video offers a complete browser-based
experience so users do not have to download an application to join,
host, or schedule a meeting.
- TRUSTED: RingCentral is committed to customers’ privacy
and security. Per the company’s privacy policy, RingCentral does
not rent or sell any of its customers’ personal information. In
addition, RingCentral Video and RingCentral Office meet GDPR, CCPA
and HIPAA privacy and security requirements.
- RELIABLE: RingCentral Video is built on a new,
state-of-the-art, high-availability infrastructure that leverages
years of RingCentral’s experience as a global Unified
Communications as a Service (UCaaS) leader for secure and reliable
business communications.
- GLOBAL: RingCentral offers full PBX capabilities in over
40 countries, and virtual presence in additional 80+
countries.
- OPEN: Leveraging RingCentral’s open platform,
RingCentral Video is tightly integrated with popular business
productivity applications such as Google (G Suite and Gmail),
HubSpot, Microsoft (Teams and O365), Slack, Theta Lake, and Zoho.
RingCentral for Salesforce is available on Salesforce AppExchange.
Coming later, RingCentral will add numerous integrations including
those with Canvas, Epic, Gong.io, and Zendesk.
- SMART: RingCentral Video includes a robust analytics
platform that gives IT system administrators access to Key
Performance Indicators (KPIs) such as adoption, usage, and Quality
of Service (QoS) metrics. Easy to read dashboards help
administrators deliver a seamless communication experience across
their companies globally.
RingCentral worked closely with Google on RingCentral Video to
ensure the highest quality browser-based video experience.
Leveraging and extending Google Chrome’s WebRTC, RingCentral Video
enables superior meetings experience using a browser while
eliminating the need for additional downloads. Further, RingCentral
Video went through rigorous beta testing with key customers and
partners including the Detroit Pistons, Goosehead Insurance, Pro
Football Hall of Fame, and World Vision, among others.
“RingCentral optimizing Google Chrome’s WebRTC to power
RingCentral Video showcases the mutual value our companies have to
bring hassle free communications to our customers,” said Gregg
Fiddes, Head of Enterprise Ecosystems, Google. “We are excited to
collaborate with RingCentral on their needs and see RingCentral
choose Chrome as their inaugural launch platform for RingCentral
Video, providing the greatest security and speed for their
users.”
RingCentral Rooms
RingCentral Video will also power the new RingCentral Rooms™
product, which is currently in beta and is expected to be generally
available later in Q2, 2020. RingCentral Rooms transforms any room
into an easy-to-use video conference space for enhanced employee
productivity. RingCentral Rooms’ easy installation, central
management, and analytics dashboard also enable IT system
administrators to modernize conference spaces quickly and
efficiently.
Availability
RingCentral Video, seamlessly integrated into RingCentral
Office, is generally available to new customers in North America
for global use starting April 2, 2020. RingCentral Video is
scheduled to be available to new RingCentral Office customers in
EMEA later in Q2 and globally to new RingCentral Office customers
in Q3. RingCentral Rooms, currently in beta, will be generally
available to all customers in North America in Q2, 2020. Additional
details about a full-scale release will be announced in the coming
months. For more information, please visit
https://www.ringcentral.com/video.
Serving our Community
RingCentral is committed to helping people and teams connect
anytime, anywhere, and on any device. Working from home is no
longer a matter of choice but that of necessity and safety.
RingCentral previously announced a free offering of the RingCentral
Office solution to healthcare organizations, educators and NGOs.
RingCentral is now extending this offer to news organizations and
the public sector to accommodate the evolving needs and challenges
of these important front-line communities.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud
Message Video Phone (MVP), customer engagement and contact center
solutions for businesses worldwide. More flexible and
cost-effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral’s open platform
integrates with leading third-party business applications and
enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has
offices around the world.
© 2020 RingCentral, Inc. All rights reserved. RingCentral,
RingCentral Office, RingCentral Video, Message Video Phone,
RingCentral Rooms and the RingCentral logo are trademarks of
RingCentral, Inc.
Salesforce, AppExchange and others are among the trademarks of
Salesforce.com, inc.
QUOTE
SHEET
Customers
Paul Rapier, Director of IT, Detroit Pistons
“We started the deployment of RingCentral Video with our IT
team, then data and analytics. Following this, we rolled it out to
the sponsorship team, and finally everyone else. We have had zero
issues. The crystal-clear audio and impeccable HD video make our
employees feel like they’re right there. In addition, meetings are
now instant because people no longer have to download any software.
RingCentral Video has by far the simplest and easiest user
interface of any meetings application in the market, which makes it
a clear winner.”
Michael P. Moxley, Vice President of Service Delivery,
Goosehead
“RingCentral Video is a testament to the company’s continuous
focus on innovation. With its simple and elegant user interface,
RingCentral Video takes us one step closer to enhancing employee
productivity for our teams. By removing all the complexities
related to joining, hosting, and scheduling meetings RingCentral
Video is hands down the easiest way for our teams to
collaborate.”
Chad Reese, Senior Director, Senior Director of Technology,
The Pro Football Hall of Fame
“Communications and collaboration is critical to our success at
The Pro Football Hall of Fame. Offered as part of RingCentral’s
unified application and integrated with a broad set of industry
solutions, RingCentral Video enables us to share experiences, both
internally and externally, as we work together on shaping a better
future.”
ISV Partners
Brad Armstrong, Vice President, Business and Corporate
Development, Slack Technologies
“Slack’s integration with RingCentral Video brings the context
of Slack conversations into meeting experiences, seamlessly
connecting team collaboration to communication. Not only does this
enhance productivity, but it drives alignment across the
organization. We look forward to continuing to work with
RingCentral on this impactful partnership, and help our shared
customers unlock productivity in their organizations.”
Anthony Cresci, Vice President, Business Development, Theta
Lake
“RingCentral Video makes joining, hosting, and scheduling a
meeting very easy with a seamless user experience. Theta Lake’s
compliance artificial intelligence paired with RingCentral can
effectively and efficiently identify regulatory and conduct risks
in what is said, shown, and shared in each recording along with
automating the archiving, eDiscovery, and supervision of
recordings.”
Channel Partners
Craig Chumley EVP Cloud, Managed Services and Marketing
ConvergeOne
“As a platinum partner ConvergeOne is very excited about the
continual innovation of RingCentral. Video is now at the forefront
of enabling companies to achieve a much more connected workforce
experience.”
Adam Edwards, Co-Founder & CEO, Telarus
“Our independent sales partners know that customers seek an
effortless experience, a quality meeting, and ample integrations to
tie their most used applications. RingCentral Video delivers all of
these and we’re proud to recommend RingCentral Video to our selling
partners for their most demanding customers.”
Analysts/Influencers
Jon Arnold, Principal, J Arnold and Associates
“RCV is a solution RingCentral has been working towards for some
time, and they have carefully listened to how collaboration needs
are evolving. The main focus is on end users, who now get an
effortless experience across voice, video and text with no
downloads required across a full set of third-party applications.
They have also listened to the needs of IT by providing rich usage
analytics and supporting RCV with always-up network
reliability.”
Jeremiah Owyang, Founding Partner, Kaleido Insights
“Home-based workers are busier than ever, managing personal
affairs, the health of their household, and a frantic work schedule
in a new environment – from their homes. The most important thing
they will need is simplicity, to quickly connect, engage, and
collaborate with their colleagues, customers and partners to drive
business outcomes.”
Irwin Lazar, Vice President and Service Director, Nemertes
Research
“Our research shows that video buyers demand ease of use, low
cost, integration, and quick start times. With its WebRTC-based
client, team collaboration integration, and its ability to leverage
the RingCentral platform for high availability, RingCentral Video
will enable customers to realize identified benefits of video
including better support for remote work, reduced travel, cost
savings, faster hiring, higher sales close rates, improved customer
engagement, and more engaged meetings.”
Dave Michels, Principal Analyst, TalkingPointz
“Modern UCaaS increasingly includes voice, chat, and meetings.
It's great to see RingCentral embrace WebRTC as an open,
browser-based technology for its Meetings capability. The
integration between the RingCentral services simplifies
communications as conversations transition across different
modalities. RingCentral Video leverages proven, scalable, and
secure technologies for meetings while still allowing RingCentral
to create its own, differentiated experience.”
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200402005213/en/
Jyotsna Grover 650-513-8712 jyotsna.grover@ringcentral.com
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