Foundation Building Materials Modernizes Business Operations with RingCentral’s Cloud Communications Solution
03 February 2021 - 11:00PM
Business Wire
RingCentral, Inc. (NYSE:RNG), a leading provider of global
enterprise cloud communications, video meetings, collaboration, and
contact center solutions, today announced that Foundation Building
Materials (FBM), a leading construction materials distributor for
the commercial construction and residential building trade, has
selected RingCentral Office® as its cloud communications solution,
including team messaging, video meetings, and a cloud phone system,
to enable more than 3,600 employees to work from anywhere.
With operations spread out across over 180 locations in North
America, FBM was looking to centralize its business communications
into one solution, moving away from its multi-vendor legacy
systems. FBM also needed a more reliable solution that provided
greater mobility and multi-modal communication capabilities for
staff—both office workers and drivers—to work productively from
anywhere.
“Reliability of service was a key factor for us, as we are a
24/7 shop and customers need to be able to reach us at all times,”
said Wasi Ahmed, CIO of Foundation Building Materials. “Since
onboarding with RingCentral, we have experienced zero outages and
our drivers are accessible no matter where they may be on their
routes. We’ve also been able to resolve one of our biggest pain
points—billing. Prior to switching to RingCentral, billing was a
nightmare, with having to account for multiple providers. It was
impossible to forecast budget appropriately, not to mention the
vast difference in the quality of service you would receive. With
RingCentral, we only need to think about one communications vendor
for all our needs across messaging, video, and phone for the entire
company.”
Key RingCentral benefits for Foundation Building Materials
include:
- Enhanced mobility: As a distributor, the nature of FBM’s
business is on-the-go. With RingCentral, FBM employees can access
their business calls, team messaging, and video meetings from
anywhere. This keeps them connected to their customers, partners,
and peers at all times, no matter their location—be it at a
construction site, in the office, at home, or on the road.
- Trusted reliability: RingCentral’s highly reliable and
redundant architecture ensures 24/7 business continuity for the
company. With RingCentral, FBM has experienced higher productivity
and greater efficiency in its operations.
- Easy to administer: RingCentral offers a single
application that is easy to deploy and easy to manage. By having a
single application across its entire nationwide workforce, FBM is
now able to streamline its communications operations into one
centralized solution.
“For the construction and distribution industry, the freedom to
work from anywhere is an important reality that ties directly to
business outcomes. It is wonderful to see companies like FBM
modernize and take advantage of cloud solutions that enable them to
vastly improve the way they connect their employees and customers
to ensure work gets done,” said Carson Hostetter, senior vice
president, Worldwide Field Sales, RingCentral. “We are excited to
be a trusted partner of FBM, and look forward to helping them power
their communications in the new world of work.”
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business
cloud communications and contact center solutions based on its
powerful Message Video Phone™ (MVP™) platform. More flexible and
cost effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral offers three
key products in its portfolio including RingCentral Office® , a
Unified Communications as a Service (UCaaS) platform including team
messaging, video meetings, and a cloud phone system; Glip ® the
company's free video meetings solution with team messaging that
enables Smart Video Meetings™; and RingCentral cloud Contact Center
solutions. RingCentral’s open platform integrates with leading
third party business applications and enables customers to easily
customize business workflows. RingCentral is headquartered in
Belmont, California, and has offices around the world.
© 2021 RingCentral, Inc. All rights reserved. RingCentral,
Message Video Phone, MVP, RingCentral Office, Glip, Smart Video
Meetings, and the RingCentral logo are trademarks of RingCentral,
Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20210203005026/en/
Media Contact: Mariel Santos
mariel.santos@ringcentral.com 650-830-4493
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