RMH Teleservices Awards Trammell Crow Company Facilities Management Contract For Its Canadian Call Centre Portfolio
29 October 2003 - 6:35AM
PR Newswire (US)
RMH Teleservices Awards Trammell Crow Company Facilities Management
Contract For Its Canadian Call Centre Portfolio TORONTO, Oct. 28
/PRNewswire-FirstCall/ -- RMH Teleservices Inc., has selected
Trammell Crow Company to provide facility management services to
its eight call center locations throughout Canada. The sites,
located in British Columbia, Ontario and New Brunswick, total more
than 425,000 square feet. RMH Teleservices is a provider of
customer relationship management services for major corporations,
with 7,400 workstations in 14 global facilities. "Our relationship
with RMH Teleservices began in 2001, and has recently expanded due
to TCC's global site selection capabilities, call center industry
expertise, and ability to deliver services in Canada," according to
Dean Johnson, managing director for TCC's Canadian operations.
"Trammell Crow Company is a strategic partner in our success as we
continue to operate, on behalf of our clients, in high-quality,
competitive labor markets," said Matt Hildreth, SVP of RMH. "We
look forward to expanding our relationship with them." Trammell
Crow Company's call center experts have provided facilities
management and site selection services for approximately 200 call
center and back office projects in the past seven years. Clients
cover a diverse set of industries including telecommunications,
financial services, retail, manufacturing, travel, security,
healthcare, e-commerce and technology industries. Trammell Crow
Company's Canadian operation currently manages a portfolio of 13
million square feet in 16 cities across Canada. With more than 160
employees, the company provides facility management, project
management and transaction management services to corporations that
utilize commercial real estate. About Trammell Crow Company Founded
in 1948, Trammell Crow Company is one of the largest diversified
commercial real estate services companies in the United States. In
offices throughout the United States and Canada, Trammell Crow
Company is organized to deliver building management, brokerage,
project management, and development and investment services through
its Global Services Group and Development & Investment Group to
both investors in and users of commercial real estate. The company
delivers services in Europe and Asia through its strategic alliance
with Savills plc, a leading property services company based in the
United Kingdom, and the jointly owned outsourcing company Trammell
Crow Savills Limited. In addition, the company has offices in
Chile, Argentina, Brazil and Mexico. Trammell Crow Company is
traded on the New York Stock Exchange under the ticker symbol "TCC"
and is located on the World Wide Web at
http://www.trammellcrow.com/ About RHM Teleservices, Inc. RMH is a
provider of customer relationship management services for major
corporations in the technology, telecommunications, financial
services, insurance, retail, transportation and logistics
industries. Founded in 1983, the Company is headquartered in
Newtown Square, Pennsylvania, employs approximately 11,500 people
has approximately 7,400 workstations across 14 facilities
throughout the United States, Canada and the Philippines. To learn
more about RMH, please reference the Company's Web site at
http://www.rmh.com/ . DATASOURCE: Trammell Crow Company CONTACT:
Dean Johnson, +1-416-229-5782, or Barbara Bower, +1-214-863-3020,
both of Trammell Crow Company Web site:
http://www.trammellcrow.com/ http://www.rmh.com/
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