Guam Department of Corrections Eliminates Paper-Based Processes with Tyler Technologies’ Solution
05 April 2024 - 12:17AM
Business Wire
Tyler’s Enterprise Supervision solution went
live in just six months
Tyler Technologies, Inc. (NYSE: TYL) announced today that the
Guam Department of Corrections (DOC) has successfully gone live
with Tyler’s Enterprise Supervision solution. The solution brings a
unified platform for data, images, and documents that is accessible
in the office and in the field by all parole officers.
“Going live with Tyler’s Enterprise Supervision solution marks a
monumental shift in transitioning from a paper-based process to an
electronic one,” said Fred Bordallo, director of the Guam DOC.
“Having this technology in place is already helping us coordinate,
communicate, record, and track every step of the parole process in
a streamlined and efficient way. Thanks to our strong partnership
with Tyler, we were able to go live in just six months, cutting the
expected implementation time frame in half.”
Before the implementation of Enterprise Supervision, the parole
office did not have an electronic system and operated using
spreadsheets to keep track of parolees. This was a very cumbersome
process, and officers lacked access to the system while in the
field.
Implementing Tyler’s Enterprise Supervision solution, powered by
Amazon Web Services (AWS), provides the Guam DOC parole officers
with a cohesive information framework. Through a mobile
application, parole officers can conveniently retrieve records
while on duty, eliminating the need for cumbersome paper files.
This unified system ensures that all information is centralized and
readily shareable among team members.
“We are pleased to bring a comprehensive supervision solution to
the Guam DOC and help them complete the major transition from paper
files to electronic ones,” said Ken Miles, vice president and
general manager for Tyler’s Enterprise Supervision solution. “Not
only does our solution streamline client management, but it also
brings multiple layers of security to ensure strong data
integrity.”
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
integrated software and technology services for the public sector.
Tyler’s end-to-end solutions empower local, state, and federal
government entities to operate efficiently and transparently with
residents and each other. By connecting data and processes across
disparate systems, Tyler’s solutions transform how clients turn
actionable insights into opportunities and solutions for their
communities. Tyler has more than 44,000 successful installations
across 13,000 locations, with clients in all 50 states, Canada, the
Caribbean, Australia, and other international locations. Tyler has
been recognized numerous times for growth and innovation, including
on Government Technology’s GovTech 100 list. More information about
Tyler Technologies, an S&P 500 company headquartered in Plano,
Texas, can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
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