Grier's long tenure and experience at Ernst
& Young will help prime company for future growth
SAN
FRANCISCO and NEW
YORK, Dec. 13, 2023 /PRNewswire/ -- Zendesk
today announced Kelly Grier has
joined its Board of Directors.
As Ernst & Young's U.S. Chair and Managing Partner and
Americas Managing Partner Emeritus, Grier led a $24 billion professional services organization
with four services lines comprising more than 81,000 people in 31
countries. Her leadership portfolio also includes membership in
Ernst & Young's Global Executive and Global Practice Group, in
addition to her role as Executive Sponsor for Ernst & Young's
focus on diversity, equity and inclusiveness.
"Kelly's industry knowledge, coupled with her consulting
expertise and profound understanding of driving growth and
innovation, makes her an ideal fit for our board. We look forward
to her contributions," said Tom
Eggemeier, CEO, Zendesk.
"Zendesk has always led the way in customer experience, but the
proliferation of AI innovation is the new reality for CX leaders.
Zendesk is uniquely positioned to help businesses manage this
transformational shift," said Grier. "I'm looking forward to
working closely with Tom, the leadership team and my fellow
directors to drive Zendesk's long-term vision and growth."
Grier's career spans over 30 years of professional service,
specializing in strategic transformations, operational efficiency
and talent development and the intersection of technology and human
capital. Her appointment comes at a critical time as Zendesk
focuses on expanding its product portfolio with artificial
intelligence capabilities and identifies paths for new revenue
streams.
Grier also serves on the boards of Booking Holdings Inc., CDW
Inc., and Illinois Tool Works and joins the current board members:
Stephen Ensley, David Erlong,
Hisham Hasan, Hilarie Koplow-McAdams, Ryan Lanpher and Tarim Wasim.
To learn more about Zendesk management and the company's board
of directors, please visit
https://www.zendesk.com/company/management-team/.
About Zendesk
Zendesk is on a mission to simplify the
complexity of business and make it easy for companies and customers
to create connections. Our customer experience software unlocks the
power of billions of interactions, enabling businesses to build
rich, meaningful relationships with their customers. The company
was conceived in Copenhagen,
Denmark and today operates in more than 20 countries around
the world.
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SOURCE Zendesk, Inc.
