Xiao-I Named Outstanding Supplier by China Merchants Bank Credit Card Center
05 May 2023 - 10:00PM
Xiao-I Corporation (Nasdaq: AIXI) (“Xiao-I” or the “Company”), a
leading cognitive artificial intelligence (“AI”) enterprise in
China, today announced that it has been recognized as an
outstanding supplier by the Credit Card Center of China Merchants
Bank Co. (HKSE: 3968) (“CMB” or the “Bank”), a leading and
innovative commercial bank in China. This prestigious
acknowledgement follows the Bank's annual supplier assessment
evaluation for 2022, during which Xiao-I demonstrated exemplary
performance in business collaboration, product implementation, and
service quality.
Since the inception of the partnership in 2012,
Xiao-I has provided an extensive range of AI-enabled products and
services to CMB, encompassing customer services for WeChat and
mobile banking, agent knowledge base, interactive voice response
(“IVR”), debt collections, and intelligent marketing. The
partnership's flagship project in 2012 involved the development of
a WeChat Customer Service Robot for CMB, which became China’s first
interactive commercial WeChat application and a pioneering
financial service program. Separately, the agent knowledge base,
jointly built by the Bank’s Credit Card Center and Xiao-I,
significantly improved efficiency to optimize customer service work
flow.
Xiao-I has explored broader AI application
scenarios via the partnership with the Bank while its professional
intelligent interaction capabilities have facilitated the Bank's
service transformation from a traditional offline format to one
that is innovative and intelligent online.
Mr. Hui Yuan, Chairman and Chief Executive
Officer of Xiao-I, commented, "As an industry leader, China
Merchants Bank has successfully integrated AI and internet
technologies to spearhead digitization in financial services. We
are excited to work alongside the Bank for over a decade,
leveraging our cognitive intelligence technologies and applications
to drive innovation throughout AI and finance. Through our
partnership, we have effectively integrated AI technology with
financial use cases, fostering innovation and growth in the
industry. Moving forward, we will continue collaborating with
financial institutions and partners to enhance efficiencies in cost
reduction and customer experience for supporting their
comprehensive intelligent transformation."
About Xiao-I CorporationXiao-I
Corporation is a leading cognitive intelligence enterprise in China
that offers a diverse range of business solutions and services in
artificial intelligence, covering natural language processing,
voice and image recognition, machine learning and affective
computing. Since its inception in 2001, the Company has developed
an extensive portfolio of cognitive intelligence technologies that
are highly suitable and have been applied to a wide variety of
business cases. Xiao-I powers its cognitive intelligence products
and services with its cutting-edge, proprietary AI technologies to
enable and promote industrial digitization, intelligent upgrading,
and transformation.
Forward-Looking
StatementsCertain statements in this announcement are
forward-looking statements. These forward-looking statements
involve known and unknown risks and uncertainties and are based on
the Company’s current expectations and projections about future
events that the Company believes may affect its financial
condition, results of operations, business strategy and financial
needs. Investors can identify these forward-looking statements by
words or phrases such as “approximates,” “assesses,” “believes,”
“hopes,” “expects,” “anticipates,” “estimates,” “projects,”
“intends,” “plans,” “will,” “would,” “should,” “could,” “may” or
similar expressions. The Company undertakes no obligation to update
or revise publicly any forward-looking statements to reflect
subsequent occurring events or circumstances, or changes in its
expectations, except as may be required by law. Although the
Company believes that the expectations expressed in these
forward-looking statements are reasonable, it cannot assure you
that such expectations will turn out to be correct, and the Company
cautions investors that actual results may differ materially from
the anticipated results and encourages investors to review other
factors that may affect its future results in the Company’s
registration statement and other filings with the SEC.
For investor and media inquiries, please
contact:Ms. Sarah Gu Phone: +1 5713269722Email:
ir@xiaoi.com
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