PARSIPPANY, N.J., July 12, 2016 /PRNewswire/ -- Beginning
today, Avis Car Rental is re-engineering the entire process of
renting a car. Through the new Avis Now features of its mobile app,
Avis is allowing customers to control every detail of their rental.
In the process, Avis is introducing a significant innovation in car
rental.
Don't like the car assigned to you? Simply swipe and choose
another in real-time. Want to extend your rental or view your
rental agreement? Done. No more waiting at counters, no more
uncertainty.
Created with customers' input, Avis Now provides complete
flexibility, ease and control over the car rental experience and is
compatible with all vehicles in the Avis fleet, with special
features designed for connected cars that enhance the overall
experience. Travelers enrolled in Avis Preferred, the Company's
express rental/loyalty program, now have the power to do the
following, and more, right from their smartphone:
- Choose the exact car they want: View which cars are
available in real-time. Exchange or upgrade a vehicle before
arriving at the lot, or when on the lot. In the mood for a
different color or a convertible instead? Simply swipe, tap and
drive away.
- Control their rental experience from start to finish:
Confirm, cancel or extend a rental in the app. Lock and unlock
doors, or flash the headlights to help find their car. Return the
car without assistance, with speed and simplicity — all from
technology in their pocket.
- Get real-time updates for peace of mind: Receive
important real-time notifications about their trip. Access an
instant view of the rental agreement, confirm fuel or mileage and
obtain assistance on demand. All this via a convenient app built
for control, time savings and a successful trip.
"Our customers are not shy about telling us what they think can
be better in car rental," said Scott
Deaver, executive vice president and chief marketing
officer, Avis Budget Group. "Avis Now was designed to seize those
opportunities — with technology that gives customers what they want
today and anticipates their future needs as more connected vehicles
hit the road."
"Technology is drastically reshaping the car rental experience
for our customers — and for the better. As smartphones and
connected cars increase in number around the globe, we're thinking
through all the possibilities and ensuring that Avis continues to
lead the industry with innovation," Mr. Deaver added.
Avis Now can be used at more than 50 locations across
the United States and will be
available in select international markets in the coming months.
Avis Now is available to all Avis Preferred members via the Avis
mobile application for devices on the iOS and Android platforms.
Avis Preferred is free to join. For more information on Avis
Preferred or to enroll, visit www.avis.com.
About Avis
Avis Car Rental operates one of the world's
best-known car rental brands with approximately 5,500 locations in
more than 165 countries. Avis has a long history of innovation in
the car rental industry and is one of the world's top brands for
customer loyalty. Avis is owned by Avis Budget Group, Inc. (NASDAQ:
CAR), which operates and licenses the brand throughout the world.
For more information, visit www.avis.com.
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SOURCE Avis