CDC Software's Pivotal CRM Receives Prestigious Industry Recognition for 12th Consecutive Year
08 May 2008 - 9:30PM
Business Wire
CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ:
CHINA) and a global provider of industry-specific enterprise
software applications and consulting services, today announced that
its Pivotal 6.0 CRM software suite has been named by ISM Inc., a
premier CRM consulting firm, as one of the �Top 15� CRM software
packages in the enterprise category for 2008, its 12 consecutive
appearance in this prestigious listing. The Top 15 are divided into
two categories�1) Enterprise, and 2) Small & Medium Business
(SMB) � to reflect the changes in, and growth of, the CRM
marketplace. Pivotal CRM 6.0 was chosen after intensive testing by
the ISM Software Lab at its Bethesda, Md.-based headquarters. Each
package was rated according to 217 selection criteria, including
103 business functions, 52 technical features, 36 implementation
capabilities, 9 real time criteria and 17 user-support features.
�The winners of the 2008 Top 15 continue to raise the bar for the
CRM community with significant advancements in both functionality
and connectibility,� said Barton Goldenberg, president, ISM.
�Mobile access, as well as Web 2.0, are of increased importance to
sales and marketing professionals and their always-on,
always-connected Digital Clients.� �CDC Software is to be praised
for obtaining the Top 15 honor as ISM�s software selection process
is strenuous and comprehensive,� added Goldenberg. �CDC Software is
a leader in the CRM industry.� The Top 15 selections are featured
in ISM�s 16th edition of The Guide to CRM Automation and in a Top
15 CD available at (www.ismguide.com). According to Eric Musser,
president and CEO of CDC Software, �We are honored to appear on
ISM�s listing of top CRM providers for the 12th consecutive year.
Pivotal CRM 6.0 is built on a highly flexible, Microsoft.net-based
architecture, with a rich set of CRM capabilities that support
best-in-class mobile sales functionality and multi-language, global
sales and marketing campaigns. This award not only validates our
commitment to ongoing product innovation, but also our continuing
commitment to providing increasing value in support of our
customer�s success.� ABOUT ISM Founded in 1985, ISM Inc. offers
strategic advisor services to organizations planning and
implementing Customer Relationship Management (CRM), Contact Center
initiatives and Digital Client initiatives. ISM annually publishes
The Guide to CRM Automation and Top 15 CRM and Real Time CRM
software reviews. Barton Goldenberg, founder and president of ISM,
is the author of CRM in Real Time (published by Information Today)
and CRM Automation (published by Prentice Hall) and is a columnist
for a number of publications including CRM Magazine. ISM private
sector clients include AAA, Amtrak, Delta Faucet, ExxonMobil, IBM,
Lucent Technologies, McGraw-Hill, Nike, NYSE, PepsiCo, Roche, T.
Rowe Price, United Way and Xerox; ISM�s government clients include
the Department of Defense and the US Postal Service. About Pivotal
CRM Pivotal CRM helps organizations create superior customer
experiences and offers rich functionality, a highly flexible
application platform, a full customer relationship management
application suite, and best-in-class customization abilities, all
with a low total cost of ownership. The Pivotal CRM software suite
includes a powerful application platform and additional
capabilities in analytics, mobile CRM, partner management and
marketing automation. Designed to produce meaningful increases in
revenues, margins, and customer loyalty, Pivotal CRM is used by
more than 2,000 companies around the world. For more information
about Pivotal CRM, please visit www.pivotalcrm.com. About CDC
Software CDC Software, The Customer-Driven Company�, is a provider
of enterprise software applications designed to help organizations
deliver a superior customer experience while increasing
efficiencies and profitability. CDC Software's product suite
includes: CDC Factory (manufacturing operations management), Ross
ERP (enterprise resource planning) and SCM (supply chain
management), CDC Supply Chain (supply chain management, warehouse
management and order management), Pivotal CRM and Saratoga CRM
(customer relationship management), CDC MarketFirst (marketing
automation and lead management), Respond (customer complaint and
feedback management), c360 CRM add-on products, industry solutions
and development tools for the Microsoft Dynamics CRM platform,
Platinum HRM (human resources) and business analytics solutions.
These industry-specific solutions are used by more than 6,000
customers worldwide within the manufacturing, financial services,
health care, home building, real estate, and wholesale and retail
distribution industries. The company completes its offerings with a
full continuum of services that span the life cycle of technology
and software applications, including implementation, project
consulting, outsourced business services, application management
and offshore development. CDC Software is the enterprise software
unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 12 on
the MBT 2007 Global 100 List of Enterprise and Supply Chain
Management Application vendors. For more information, please visit
www.cdcsoftware.com. Forward Looking Statement This press release
includes "forward-looking statements" within the meaning of the
United States Private Securities Litigation Reform Act of 1995, and
includes statements relating to our commitment to ongoing product
support and innovation and providing increased value in support of
our customers� success, the features and functionality of the
Pivotal CRM 6.0 software and continued market acceptance thereof
and other statements which are not historical fact. These
statements are based on management's current expectations and are
subject to risks and uncertainties and changes in circumstances.
There are important factors that could cause actual results to
differ materially from those anticipated in the forward looking
statements including, among others: the need to develop, integrate
and deploy applications to meet customer's requirements, the
possibility of development or deployment difficulties or delays,
the dependence on customer satisfaction with Pivotal�s CRM 6.0
Software Platform, continued commitment to the deployment of the
solution, and the ability of staff to utilize the information
generated with Pivotal CRM 6.0 Software Platform. Further
information on risks or other factors that could cause results to
differ is detailed in filings or submissions with the United States
Securities and Exchange Commission made by CDC Corporation in its
Annual Report for the year ended December 31, 2006 on Form 20-F
filed on July 2, 2007. All forward-looking statements included in
this press release are based upon information available to
management as of the date of the press release, and you are
cautioned not to place undue reliance on any forward looking
statements which speak only as of the date of this press release.
The company assumes no obligation to update or alter the forward
looking statements whether as a result of new information, future
events or otherwise.
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