Citrix Global Survey of DaaS Service Providers Reveals Growth, Infrastructure Trends, Vertical Market Maturity
21 August 2014 - 10:00PM
Business Wire
Report Captures Insights from More Than 700
Providers in 25 Countries
Service providers around the world who deliver
Desktops-as-a-Service (DaaS) and other hosted mobile workspaces
anticipate steady revenue growth, particularly through
business-ready service bundles that target specific vertical
markets. Citrix revealed those insights and others in the report
Desktops-as-a-Service Global Market Trends: The Service Provider
Perspective, based on research conducted by the Citrix Service
Provider Center of Excellence.
To gain insights into the evolution of the emerging DaaS market,
the Center of Excellence sent survey questions in the second
quarter of 2014 to more than 2,600 Citrix Service Provider program
partners around the world who deliver DaaS and hosted mobile
workspaces to a variety of customers. The survey generated
responses from more than 700 Citrix Service Providers across in 25
countries, who provided their perspective on the potential for DaaS
revenue growth, the size of businesses embracing the service,
vertical market traction, the types of service bundles that are
resonating with customers and the diversity of infrastructure being
used to deliver DaaS and hosted mobile workspaces.
The report highlights the following DaaS market trends as
service providers see them:
- Strong DaaS revenue growth:87 percent
anticipated DaaS revenue growth, with 34 percent projecting growth
to range between 16 and 50 percent, with 19 percent of the
respondents projecting revenue growth to exceed 50 percent
- High demand for business-ready desktops
and workspaces combined with application and feature bundles:53
percent see demand for bundled services that combine DaaS with
line-of-business applications, mobile device management services
and cloud-based file sharing services to solve the specific needs
of each business customer
- Specialization in vertical markets with
customized services, applications and features:Top vertical markets
targeted by service providers with specialized services included
Healthcare (12 percent), Manufacturing (12 percent), and
Construction/architecture/engineering (10 percent)
- A growing shift to public cloud
Infrastructure-as-a-Service (IaaS) for delivering DaaS is
beginning, but in the early stages:One-fifth (20 percent) of
service providers deliver DaaS from a public cloud, but 39 percent
of respondents plan to depend on IaaS in 12 months
- DaaS service providers vary in
hypervisor preferences:While many respondents (47 percent) use the
VMware hypervisor, 29 percent use Microsoft Hyper-V, and 23 percent
use Xen as their hypervisor
Additional survey highlights and responses, along with anecdotes
from partners and a link to download the report are available at
http://www.citrix.com/solutions/hosted-desktops/daas-market-trends.html.
Quotes:
Mitch Parker, Vice President and General Manager, Citrix
Cloud Services
“In a market where lots of vendors and pundits are claiming
exponential growth of their DaaS solutions, this report provides
clear, valuable insights into the maturity of the Citrix partner
channel, their solutions and the value they truly provide to end
users.”
David Powell, Vice President of Managed and Cloud Services,
TekLinks
“In the healthcare space, our differentiation is understanding a
medical practice. We don’t talk speeds and feeds, we discuss
regulations, compliance and the business of a medical firm.
TekLinks has established domain expertise in our vertical markets
so we can easily interface with clients who know we deeply
understand their business. TekLinks hosted desktops have a premium
price – never less than $100 per user – because our clients
understand we customize the hosted solution to the specific needs
of their industry and their particular business.”
Related Links:
- Citrix Blog: Citrix Service Provider
Survey Findings Cut Through the Hype
- Citrix Desktops-as-a-Service Global
Market Trends Report: Highlights and Report
Follow Citrix
- Twitter: @Citrix
- Facebook: Citrix
- LinkedIn: Citrix
About Citrix
Citrix (NASDAQ:CTXS) is a leader in mobile workspaces, providing
virtualization, mobility management, networking and cloud services
to enable new ways to work better. Citrix solutions power business
mobility through secure, personal workspaces that provide
people with instant access to apps, desktops, data and
communications on any device, over any network and cloud. This year
Citrix is celebrating 25 years of innovation, making IT simpler and
people more productive. With annual revenue in 2013 of $2.9
billion, Citrix solutions are in use at more than 330,000
organizations and by over 100 million users globally. Learn more
at www.citrix.com.
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