SAN JOSE, Calif., Oct. 21, 2020 /PRNewswire/ -- Today, eBay,
one of the world's largest online marketplaces, is launching a new
destination to feature officially "Certified
Refurbished" products, direct from the world's most popular
brands. The destination is made possible by expanded partnerships
with brands like De'Longhi, Dirt Devil, HOOVER, Makita, Philips and
Razer, which will sell certified refurbished inventory exclusively
on the eBay platform. The new program arrives in time for the
holidays and offers shoppers savings of up to 50% off on products
that are guaranteed by leading manufacturers to look, feel and work
like new, and include a two-year Allstate warranty.
"Demand for refurbished products has surged, and by securing
exclusive rights to inventory sold directly from the most popular
manufacturers, eBay is changing the way people shop this category,"
said Jordan Sweetnam, Senior Vice
President and General Manager for eBay's North America Market.
"eBay shoppers tend to focus on value, which has helped make these
products so popular. With this new Certified Refurbished
destination, we're doing a better job of helping customers discover
inventory sold direct from the brands they love and feel confident
they will be blown away by the quality."
Only brands that meet eBay's Certified Refurbished criteria can
qualify for the program, which requires an item to be in a
pristine, like-new condition that has been professionally
inspected, cleaned, and refurbished by the manufacturer – or a
manufacturer-approved vendor – to meet their specifications. In
addition, the item must be in new packaging with original or new
accessories.
A Smarter Way to Gift
With the holidays just around
the corner, new research1 finds shoppers are more
likely to gift and are more open to receiving refurbished
electronics this year.
- Only 32% have given a refurbished gift before, but this year,
60% would consider gifting refurbished electronics for
someone on their holiday list.
- What's more, nearly 8 in 10 Americans (78%) said they would
welcome a refurbished electronic gift this season.
The research also shows that while 66% of Americans plan to buy
gifts for family and friends they can't see in person this holiday,
even more (73%) say their gift-giving budgets have not increased –
in fact, 37% say their budgets have gone down.
Buying eBay Certified Refurbished offers great value while also
eliminating unnecessary waste by keeping products in circulation
for many more years to come. This is a good thing for the majority
of Americans (60%) who say someone on their gift list would be
happy to learn their gift is more environmentally friendly than
buying new.
In Demand Brands
eBay's Certified Refurbished is
launching in five priority categories: laptops, portable audio,
power tools, small kitchen appliances and vacuums. The
following brands have signed on:
Brand exclusives:
- De'Longhi
- Dirt Devil
- Hoover
- Makita
- Philips
- Razer
Inventory exclusives (semi-exclusives):
Participating brands:
- Acer
- BISSELL
- BLACK+DECKER
- Blendtec
- Cuisinart
- KitchenAid
- Lenovo
- Microsoft
- Miele
- Ninja
- PORTER-CABLE
- Prolux
- Sennheiser
All the Assurances of New
In addition to great
savings on top brands, all Certified Refurbished purchases include
built-in peace of mind that only eBay can provide, at no cost to
consumers.
- A Two-Year Warranty: Covers more than just tech
products and includes protection against breakdowns and
malfunctions, access to item repairs and 24/7 customer support with
Allstate. The two-year warranty is double the term of the closest
competitor.
- Hassle-Free 30-day Returns: For whatever reason,
items, in their original condition, may be returned to eBay within
30-days.
- Trusted Quality: All items include manuals and
accessories, are professionally sanitized, arrive in manufacturer
sealed packing and are inspected and approved by the manufacturer
to operate like-new.
- eBay's Money Back Guarantee: Shoppers are
protected if the item they order does not arrive, is faulty or
damaged, or does not match the listing.
eBay will continue to evolve the refurbished experience for
buyers and sellers on its marketplace in the months ahead,
including new categories and brand partnerships in Certified
Refurbished. Consumers can access details at
ebay.com/certifiedrefurbishedhub. The program is currently
available to buyers and sellers in the U.S., and sellers in
Australia have begun applying.
About eBay
eBay Inc. (NASDAQ: EBAY) is a global
commerce leader including the Marketplace and Classifieds
platforms. Collectively, we connect millions of buyers and sellers
around the world, empowering people and creating opportunity for
all. Founded in 1995 in San Jose,
California, eBay is one of the world's largest and most
vibrant marketplaces for discovering great value and unique
selection. For more information about the company and its global
portfolio of online brands,
visit www.ebayinc.com.
1 An online survey of 1,000 nationally
representative U.S. adults, ages 18+ conducted October 2020.
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SOURCE eBay Inc.