First Citizens Receives 14 Greenwich Excellence Awards for Small Business and Middle Market Banking
11 March 2021 - 2:00AM
North Carolina-headquartered First Citizens Bank received a total
of 14 Greenwich Excellence Awards, recognizing the company as a
leader in small business and middle market banking in 2020.
“First Citizens once again is pleased to receive Greenwich
Excellence Awards that reflect our standing as one of the top banks
for small and mid-sized businesses in the United States,” said
Patrick Noble, business services executive for First Citizens Bank.
“For 123 years, businesses have trusted First Citizens to help them
manage and grow their money. Whatever their strategic needs – from
increasing efficiencies to maximizing cash flow to laying a
foundation for long-term growth – we’re here to help.”
First Citizens received 12 wins in the Small Business Banking
category and two in the Middle Market Banking category.
“The Greenwich Awards signify the confidence that middle market
companies place in us and the satisfaction they have with our
services,” said Brendan Chambers, commercial banking and middle
market sales director for First Citizens Bank. “We understand that
a bank is about more than just a collection of products and
services; it’s about providing experience, guidance and help when
our clients need it.”
Small Business Banking, nine national and three regional
awards
- Best Brand - Ease of Doing Business
- Best Brand - Trust
- Cash Management - Customer Service
- Cash Management - Ease of Product Implementation
- Cash Management - Overall Satisfaction
- Likelihood to Recommend
- Overall Client Satisfaction
- Overall Satisfaction with RM (Relationship Manager)
- Proactively Provides Advice
2020 Regional Awards (of four regions in the U.S.)
- Cash Management - Overall Satisfaction (South Region)
- Likelihood to Recommend (South Region)
- Overall Satisfaction (South Region)
Middle Market Banking Category, two national
awards
- Best Brand - Ease of Doing Business
- Cash Management - Overall Satisfaction
About the Greenwich Excellence Awards Greenwich
Associates is the leading global provider of data, analytics and
insights to the financial services industry. For 2020 honors,
Greenwich Associates evaluated the small business banking and
middle market platforms of more than 600 banks. Of these, only 32
have the distinctive quality required to win a Greenwich Excellence
Award for small business; 30 for middle market. Awards in the small
business category are based on over 12,000 interviews with
businesses with sales of $1-10 million across the country. Awards
in the middle market category are based on based on over 11,000
interviews with businesses with sales of $10–500 million across the
country.
About First Citizens BankFounded in 1898 and
headquartered in Raleigh, N.C., First Citizens Bank is one of the
largest family-controlled banks in the U.S., with offices in 19
states. First Citizens Bank is a wholly owned subsidiary of First
Citizens BancShares Inc. (Nasdaq: FCNCA), which has over $49
billion in assets. For more information, call toll free 1.888.FC
DIRECT (1.888.323.4732) or visit firstcitizens.com. First Citizens
Bank. Forever First®.
Contact: |
Barbara Thompson |
|
First Citizens Bank |
|
919.716.2716 |
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