PORTLAND, Maine, Jan. 26, 2015 /PRNewswire/ -- FairPoint
Communications, Inc., a leading communications provider, today
assured northern New England communities that it has resources,
operations and support personnel at the ready across Vermont, New
Hampshire and Maine to
respond to the winter storm expected to hit tonight and carry on
through Wednesday.
FairPoint's network is backed up by generators and batteries to
help minimize network outages, but FairPoint's emergency planning
team is also positioning crews and supplies – poles, cable and
other equipment – for rapid deployment should they be needed.
"Our workforce is ready for this storm, however, we appreciate
our customers' patience during the storm and any resulting recovery
efforts as our employees focus on safety, especially as road
conditions and visibility worsen," said spokeswoman Angelynne Beaudry.
Cordless phones and all modems will not work if the electric
power goes out, absent battery back-up.
"People should plan for the possibility of power interruptions
and use their plug-in corded phone to stay connected with friends
and family or call for help if the need arises," Beaudry said.
FairPoint recommends the following:
- Locate a traditional landline phone – corded, not cordless.
Landline telephone service works even during a loss of commercial
power, keeping you connected to family, friends and emergency
personnel. Cordless phones do not work during a power outage.
- Keep your FairPoint phone book handy in case you can't access
phone numbers electronically.
- Fully charge your cell phone.
- DO NOT TOUCH or move downed phone or power lines, or anything
in contact with those lines. You cannot tell whether a line is
electrified or not.
- If you lose service, please use the following methods to
contact us:
- Telephone Repair: 1-866-984-1611 or via our online form
available on www.FairPoint.com or on our customer portal at
www.MyFairPoint.com.
- Internet Repair: 1-800-240-5019 or chat with us
online. A link to our live chat functionality is available on
www.FairPoint.com or on our customer portal at
www.MyFairPoint.com.
About FairPoint Communications, Inc.
FairPoint
Communications, Inc. (Nasdaq: FRP) provides advanced data, voice
and video technologies to single and multi-site businesses, public
and private institutions, consumers, wireless companies, and
wholesale re-sellers in 17 states. Leveraging an owned,
fiber-core Ethernet network — including more than 16,000 route
miles of fiber in northern New England — FairPoint has the network
coverage, scalable bandwidth and transport capacity to support
enhanced applications, including the next generation of mobile and
cloud-based communications, such as small cell wireless backhaul
technology, voice over IP, data center colocation services, managed
services and disaster recovery. For more information, visit
www.FairPoint.com.
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SOURCE FairPoint Communications, Inc.