GRIC Goremote Internet Communications (MM)

GoRemote Extends Leadership and Vision for Secure, Managed Broadband Network Services GoRemote Branch Office 3.0 Managed IP VPN Service Will Uniquely Offer New Value-Added Services to Customers Retail Systems 2005, CHICAGO, May 24 /PRNewswire/ -- GoRemote Internet Communications, Inc. (NASDAQ:GRIC), a leading provider of secure, managed broadband network services, today announced the addition of new value-added services to the GoRemote Branch Office service, thereby extending its leadership position in delivering fully managed broadband IP VPN services. In addition to offering the industry's only end-to-end Internet Service Level Agreement (SLA), GoRemote combines its comprehensive, nationwide and international broadband coverage with unique real-time management and monitoring capabilities and complete managed security services. This compelling solution provides a platform that supports value-added IP VPN products and services, including application quality of service (QoS), Voice over Internet Protocol (VoIP) and web filtering. "Customers are replacing their traditional data services, such as dial, frame relay and satellite, with high-speed IP VPN services because they are more cost effective and easier to manage and implement," said Tom Thimot, president and CEO of GoRemote. "The usage of these converged IP networks and value-added network services allow customers to bring new business-critical applications online faster, at a lower cost and with a quicker return on investment. Leveraging our proven technology and core competency in IP VPN networks, GoRemote continues to lead the way in secure, managed broadband services." Value From Added Services GoRemote Branch Office 3.0 will offer several new value-added services: -- Application Quality of Service (QoS) -- Optimize the performance of business-critical applications by ensuring that bandwidth resources are allocated appropriately. Control network congestion, traffic latency and application response times. Further protect networks and applications while controlling malicious traffic such as viruses and worms. -- Voice over Internet Protocol (VoIP) -- Converged IP communications solutions integrate voice and data infrastructures on a single network, enabling companies to enhance productivity, simplify management and reduce costs. -- Expanded Enterprise-class IP VPN deployment offerings -- GoRemote secure managed broadband network services are deployed using best-in-class enterprise VPN systems from vendors like Cisco, Juniper and SonicWALL. GoRemote is pleased to expand its service offerings with ZyXEL Communications, a premier provider of broadband networking solutions, with an award-winning line of security products and enterprise-class solutions. "Our partnership with GoRemote provides enterprise-class security options at an affordable price. Data security and business efficiencies continue to be critical operational imperatives for enterprises. We look forward to offering our solutions in partnership with GoRemote," said Munira Brooks, vice president of sales, marketing and business development, ZyXEL Communications. -- Web Filtering -- Maximize employee productivity and minimize corporate security risks and exposure to legal liability. Control corporate Internet access in accordance with corporate policies and manage employee access to online advertisements, message boards, freeware/software downloads, online trading sites and instant messaging. Protect networks from peer-to-peer (P2P) sites that are commonly used for downloading copyrighted music and video, which consumes essential bandwidth needed for critical business applications and can also pose legal liability and corporate confidentiality issues. Proven IP VPN Solution Features and capabilities of the GoRemote Branch Office service include: -- Most extensive broadband coverage -- Maximum use of broadband, DSL and cable access from 150 "last mile" service providers to implement a cost- effective virtual network, allowing customers to obtain the most extensive broadband coverage available from a single provider, using a single contract, helpdesk and invoice. -- Proactive network management -- GoRemote Universal Remote Control is the industry's first and only real-time remote network management console. Up/down and impacted service conditions (excessive latency, excessive packet loss, excessive usage and dial backup condition) are monitored around the clock. Trouble tickets are automatically opened. Typically 99 percent of network service events are detected and corrected before they affect users. -- Internet SLA -- A comprehensive end-to-end Internet SLA that delivers up to 99.99 percent availability with 12 metrics that are measured and reported monthly. Included in the agreement are revenue credits for below objective performance. -- End-to-end network reporting -- Both real-time and historical graphical reporting is now available for all branch office to headquarters network paths. Reporting data is maintained online for more than three years and can be exported to Microsoft Excel for custom reporting and graphing. -- Seamless security -- GoRemote Total Security Protection, an included component of GoRemote Branch Office, forms a seamless, end-to-end security barrier around extended enterprise networks by using leading security technologies, including fully managed IPSec VPNs and hardware-based stateful inspection firewalls. Proven Benefits GoRemote Branch Office customers realize many benefits, including: -- Rapid provisioning and deployment -- Typically, the GoRemote Branch Office service can be up and running in 90 days or less. GoRemote's experience and customer-focused approach enables it to deliver rapid and cost-effective services by working with the customer through the entire cycle -- including system and enterprise network design, implementation, project management and 24/7 monitoring and support. -- Dramatically reduce costs -- Customers can reduce legacy connectivity service costs by up to 70 percent and achieve a high return on their investment. GoRemote customers typically recoup their investment in the first year following network deployment. -- Deploy new business-critical applications -- GoRemote's always-on, managed IP VPN networks deliver the bandwidth required for new applications such as real-time inventory and Point-of-Sale (POS) information, video surveillance, WiFi hotspots and VoIP. -- Increase productivity and operational efficiencies -- The GoRemote Branch Office service improves intra-company communications, enhances vendor and customer relationships, streamlines processes and ultimately provides the potential to increase revenue and profitability. In addition, it frees IT staff to focus on other projects. About GoRemote GoRemote Internet Communications, Inc. (NASDAQ:GRIC) is a leading provider of secure, managed broadband network services, enabling customers to achieve best-of-breed network security and to increase critical business application performance, while reducing capital and operating expenses associated with their network. GoRemote provides a comprehensive portfolio of secure, managed broadband network solutions for branch office and retail environments, teleworkers/home offices and mobile workforces. The GoRemote Global Network(TM) includes more than 45,000 wired and wireless access points in more than 150 countries. More information about GoRemote is available at http://www.goremote.com/ or by calling +1-408-955-1920. NOTE: GoRemote, GoRemote Branch Office, GoRemote Express, GoRemote Global Network, GoRemote Internet Communications, GoRemote Mobile Office, GoRemote Revolution, GoRemote Teleworker, GoRemote Total Security Protection, GoRemote Universal Remote Control, and "For the everywhere enterprise" are trademarks of GoRemote Internet Communications, Inc. All other trademarks mentioned in this document are the property of their respective owners. This news release, including statements by Tom Thimot, may include "forward-looking" statements, including projections about the business of GoRemote Internet Communications, Inc., within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements are based on information available to us at the time of the release and we assume no obligation to update any such forward-looking statements. The forward-looking statements in this release are not guarantees of future performance and actual results could differ materially from our current expectations as a result of numerous factors, including the risks and uncertainties associated with our business that are detailed in our most recent reports on Form 10-K and Form 10-Q on file with the SEC and available through http://www.sec.gov/ DATASOURCE: GoRemote Internet Communications, Inc. CONTACT: Bethany Sebra of GoRemote, +1-408-965-1127, or Web site: http://www.goremote.com/

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