ISG Launches AI Software Research Practice
04 April 2024 - 1:00AM
Business Wire
New offering complements recently launched
ISG Enterprise AI Advisory business to offer clients a holistic
approach to adopting AI at scale
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, said today that it has
launched a new artificial intelligence (AI) software research
practice to help enterprises take advantage of new AI capabilities
available across hundreds of software providers.
The new offering from Ventana Research, the software research
business of ISG, provides research and expert guidance on AI
technologies to help enterprises transform through AI and
generative AI.
Going beyond earlier methods of analytics and machine learning,
the transformation of AI received a boost with the late 2022 launch
of generative AI, enabling conversational experiences between
humans and machines. Over a third (39 percent) of organizations are
already finding many positive outcomes from their use of AI,
according to a recent ISG Market Lens™ study.
“Our research shows that, over the next three years, more than
half of enterprises will realize their AI competencies and skills
are insufficient and will require new investments to avoid being at
a competitive disadvantage,” said David Menninger, executive
director, Technology Research, and head of the new research
practice area. “Our new AI expertise area heightens our focus on
the evolution of software supporting AI to help enterprises
understand and deploy this valuable set of technologies.”
The new AI research offering includes six focus areas: Computer
Vision, Deep Learning, Generative AI, Machine Learning Operations,
Model Building and Large Language Models and Natural Language
Processing. Each area explores the use cases and requirements
needed to successfully apply AI technologies.
Ventana Research will produce a 2024 Buyers Guide on AI
Platforms that will include an assessment of Generative AI
Platforms and Machine Learning Operations to help enterprises
understand and assess software providers. This Buyers Guide is a
new component of Ventana Research’s AI software research framework
for 2024 that also delivers insights on AI software used for
business, IT and specific industries.
Ventana Research’s enhanced AI research offering builds on the
research and guidance the firm has provided over the last two
decades as these technologies have evolved. It will complement the
new ISG Enterprise AI Advisory business, launched in January, to
advise clients on how to navigate the complexities and implications
of adopting artificial intelligence at scale
“Generative AI has radically changed how enterprise software can
truly have a business and IT impact,” said Mark Smith, partner,
Software Research, at ISG. “Our AI research, combined with our
Enterprise AI Advisory services, will supercharge our ability to
deliver value for both enterprises and services and software
providers, as they seek insights and guidance to make the best
decisions on their business and software investments.”
About Ventana Research
Ventana Research, part of Information Services Group (ISG),
provides authoritative market research and coverage of the business
and IT aspects of the software industry. It distributes research
and insights daily through the Ventana Research community, and
provides a portfolio of consulting, advisory, research and
education services for enterprises, software and service providers,
and investment firms. Its Ventana On-Demand (VOD) service provides
structured education and advisory support through subject-matter
experts. Ventana Research Buyers Guides support the RFI/RFP process
and help enterprises evaluate and select software providers through
tailored Assessment Services and Ventana Research’s Value Index
methodology. Visit www.ventanaresearch.com to sign up for free
community membership with access to research and insights.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240403728004/en/
Press: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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