Synacor and WOW! Launch New Customer Portal, Extend Partnership and Expand Cloud ID Offering
16 November 2017 - 12:30AM
Business Wire
Agreement Capitalizes on Synacor’s Identity
Management Prowess to Enhance Subscriber Experiences
Synacor Inc. (Nasdaq: SYNC) and WOW! Internet, Cable & Phone
(NYSE: WOW), one of the nation’s leading broadband providers, today
announced that the companies have launched a new WOW! customer
portal, and renewed, extended, and expanded their partnership. The
agreement continues the current relationship that covers portal,
advertising, and email services.
WOW!’s residential customers will have an upgraded portal
experience, enhanced with Synacor’s Advanced Cloud ID solution,
which simplifies the WOW! TV Everywhere login experience. Now, WOW!
TV subscribers will only have to sign in on devices once to access
authenticated TV Everywhere apps. Once a user is signed into one
app, all other participating provider apps on a connected TV or
mobile device will automatically log the user into all other
supported apps requiring authentication.
“Today's customers have extremely high expectations – especially
as it relates to their TV experience – and we want to provide them
with a rich and safe environment regardless of which device they
are using,” said Brian Hoekelman, Vice President of Product at
WOW!. “Synacor has been a great partner for us, and we are looking
forward to giving our customers even more with this expanded
partnership.”
WOW! customers will benefit from the following services and
features:
- Modern portal experience with rich
content aggregated from hundreds of leading branded media
sources
- Seamless, coordinated email
communications experience across devices
- Important security upgrades
- Frictionless access to video content
across devices
- Feature rich integration opportunities
across services and devices
“We are honored to be renewing and expanding our relationship
with WOW! to help power the service enhancements they are providing
to their subscribers,” said Tim Schermerhorn, Senior Vice
President, Service Provider Sales and Marketing, Synacor. “Through
our joint efforts, we are delivering a more seamless customer
experience deepening WOW!’s engagement with its consumers.”
Recently, Synacor released a white paper, “Let Them Watch More
TV: How to Easily Overcome the Login Problem,” outlining the
challenges facing the pay TV industry’s deployment of simplified
sign-on solutions, the technical and strategic changes resolving
these concerns, and the many benefits of today’s best-in-class
simplified sign-on solutions.
About WOW! Internet, Cable & Phone
WOW! is one of the nation’s leading broadband providers, with a
service area that passes over three million residential, business
and wholesale consumers. WOW! provides service in 19 markets,
primarily in the Midwest and Southeast, including Illinois,
Michigan, Indiana, Ohio, Maryland, Alabama, Tennessee, South
Carolina, Florida and Georgia. With an expansive portfolio of
advanced services including high‐speed Internet services, cable TV,
phone, business data, voice, and cloud services, the company is
dedicated to provide outstanding customer service at affordable
prices. Visit wowway.com or wowforbusiness.com for more
information.
About Synacor
Synacor (Nasdaq: SYNC) is the trusted technology development,
multiplatform services and revenue partner for video, internet and
communications providers, device manufacturers, governments and
enterprises. Synacor’s mission is to enable its customers to better
engage with their consumers. Its customers use Synacor’s technology
platforms and services to scale their businesses and extend their
subscriber relationships. Synacor delivers managed portals,
advertising solutions, email and collaboration platforms,
end-to-end video solutions and cloud-based identity management.
www.synacor.com
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version on businesswire.com: http://www.businesswire.com/news/home/20171115005201/en/
SynacorMatt Wolfrom, 716-362-3880VP, Corporate
CommunicationsMatt.Wolfrom@synacor.comorWOW! Internet, Cable and
PhoneJosh Hadden-Leggett, 303-600-2001Manager, Corporate
CommunicationsJoshua.Hadden-Leggett@wowinc.com
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