T-Mobile Has Blocked Over a Billion Scam Calls, and Now Industry-Leading Tech Keeps Customers Even Safer
09 November 2018 - 1:00AM
Business Wire
T-Mobile is an industry-leader in protecting
customers from unwanted calls, and now the Un-carrier is taking it
to the next level with improvements to Scam ID, Scam Block and new
network-level protections
- What’s the news: T-Mobile has
already blocked more than a billion scam calls, and today the
Un-carrier is going further. T-Mobile is officially first to
announce readiness for both the FCC-recommended STIR/SHAKEN
standards and is first to launch new spoof-detection technology at
the network level to give customers even more security than
before.
- Why it matters: Scam protection
is a top concern for everyone. It is estimated that 50% of U.S.
mobile traffic will be scam calls by 2019. Not only are unwanted
calls annoying, they’re potentially dangerous with unsuspecting
Americans tricked into losing hundreds, and sometimes untold
thousands, of dollars to fraudsters.
- Who it’s for: Anyone who wants
more protection against scams. So…everyone.
Scammers beware: T-Mobile’s got your number (literally).
T-Mobile (NASDAQ: TMUS) today launched new and improved technology
to give T-Mobile postpaid and Metro by T-Mobile customers even more
protection from scammers and spammers than before. The Un-carrier
announced today that it is:
- First to integrate new spoof
identification technology at the network level, meaning that Scam
ID and Scam Block, the Un-carrier’s free scam detection services,
can now better catch and stop spoofed numbers from reaching your
phone. And T-Mobile is still the only major wireless provider to
deliver free scam protection on any device without requiring an app
or registration, successfully flagging over 90% of scam calls.
- First in the industry to announce
readiness for both the new FCC standards of STIR (Secure Telephony
Identity Revisited) and SHAKEN (Secure Handling of Asserted
information using toKENs). When adopted industry-wide, these
standards will allow customers to know the calls they are receiving
are verified as authentic and not spoofed or hijacked.
With today’s announcements, T-Mobile is protecting customers in
ways that no other wireless provider can match and giving customers
more incoming call control than ever before.
“Since launching Scam ID and Scam Block 18 months ago, we’ve
tagged over 6 billion calls as Scam Likely and blocked over 1
billion scam calls,” said John Legere, CEO of T-Mobile. “This is an
industry-wide issue. It’s estimated that by 2019, nearly half of
all calls to mobile phones will be scam attempts! And when the
other guys join us in adopting STIR/SHAKEN standards, every
consumer will be even better protected. We’ll do our part to keep
protecting Un-carrier customers, so you can be free to enjoy your
phone – without worry!”
In addition to being first to announce readiness for both the
new STIR/SHAKEN standards, T-Mobile improved its popular Scam ID
and Scam Block with new protections against the increasingly common
“Neighborhood Spoofing” – where scammers temporarily hijack a phone
number to match the area code and 3-digit prefix of the person they
are targeting, making the incoming call look familiar. Existing
protection apps can only black-list against known scam numbers, not
legitimate numbers that’ve been temporarily hijacked by
scammers.
Together with partner First Orion, T-Mobile is the only major
wireless provider to add and deliver new protections at the network
level. That means Un-carrier customers can expect fewer of these
types of calls, thanks to intelligent analysis of network-wide data
that better pinpoints and identifies the origin of a call before it
reaches your phone. And, every postpaid T-Mobile customer – and
Metro by T-Mobile customer – gets it for free. No app or special
registration required.
Scam ID instantly alerts customers when an incoming call is
likely a scam, and Scam Block lets customers block scam calls
before they reach your phone. Scam ID is included in all postpaid
plans and for Metro by T-Mobile and is built into the network, so
it will work automatically on all phones with Caller ID. If a
customer prefers never to be bothered by scam calls, they can
simply turn on Scam Block by enabling the feature on their T-Mobile
account or dialing #662# and T-Mobile will terminate those calls
before it reaches them. T-Mobile’s consumer protection family
includes the free services Scam ID and Scam Block, which launched
in March 2017 and the premium Name ID, which is available for just
$4 month per line.
For more information on all the ways T-Mobile is protecting
customers,
visit https://www.t-mobile.com/resources/call-protection.
Qualifying service and capable device required. Scam Block /
Name ID: Enabling blocking may inadvertently block desired
calls. Disable at any time. Info for some unknown numbers not
available.
About T-Mobile US, Inc.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is
redefining the way consumers and businesses buy wireless services
through leading product and service innovation. Our advanced
nationwide 4G LTE network delivers outstanding wireless experiences
to 76 million customers who are unwilling to compromise on quality
and value. Based in Bellevue, Washington, T-Mobile US provides
services through its subsidiaries and operates its flagship brands,
T-Mobile and Metro by T-Mobile. For more information, please visit
http://www.t-mobile.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20181108005487/en/
Media ContactsT-Mobile US Media
RelationsMediaRelations@t-mobile.comorInvestor
Relations212-358-3210investor.relations@t-mobile.com
T Mobile US (NASDAQ:TMUS)
Historical Stock Chart
From Apr 2024 to May 2024
T Mobile US (NASDAQ:TMUS)
Historical Stock Chart
From May 2023 to May 2024