New site enables TTEC to expand options for clients seeking
Portuguese language capabilities
DENVER and SÃO PAULO, July 6, 2023
/PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the
largest global customer experience (CX) technology and services
innovators for AI-enabled CX solutions, today announced the opening
of a new customer experience delivery center in Brazil.
TTEC has operated out of Brazil
since 1998. The new center will enable the company to better serve
the Brazilian market while expanding capabilities to serve its
global client base. The delivery center, which is centrally located
in the economic, financial, and cultural heart of São Paulo, will
also dramatically improve the employee experience.
"We are thrilled to relocate our Brazilian team into this new
location in São Paulo," said Chuck
Koskovich, chief operating officer of TTEC Engage. "TTEC has
hundreds of employees in Brazil
who will enjoy an improved experience with easier access to
transportation, shopping, restaurants, and services. We are proud
of the outstanding culture we've built in Brazil over the past 25 years that inspires
associates to think big, innovate, grow, and relentlessly drive the
company's values."
This new delivery center hosts more than 430 seats across four
floors. TTEC's Brazilian operations will continue to support
clients across numerous industries with technical support, customer
care, back-office processing, sales, and lead generation.
The Company continues to expand its capabilities in the region,
recently announcing new delivery capabilities in Honduras and Colombia.
TTEC is accepting applications for roles in Brazil. For more information, please visit:
ttecjobs.com.
About TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest,
global CX technology and services innovators for end-to-end,
digital CX solutions. The Company delivers leading CX technology
and operational CX orchestration at scale through its proprietary
cloud-based CXaaS (Customer Experience as a Service) platform.
Serving iconic and disruptive brands, TTEC's outcome-based
solutions span the entire enterprise, touch every virtual
interaction channel, and improve each step of the customer journey.
Leveraging next gen digital and cognitive technology, the Company's
Digital business designs, builds, and operates omnichannel contact
center technology, conversational messaging, CRM, automation (AI /
ML and RPA), and analytics solutions. The Company's Engage business
delivers digital customer engagement, customer acquisition &
growth, content moderation, fraud prevention, and data
annotation solutions. Founded in 1982, the Company's singular
obsession with CX excellence has earned it leading client NPS
scores across the globe. The company's nearly 65,000 employees
operate on six continents and bring technology and humanity
together to deliver happy customers and differentiated business
results.
Address
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Corporate Comms
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Investor Relations
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6312 S Fiddler's Green
Circle
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Tim Blair
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Paul Miller
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Suite 100N
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tim.blair@ttec.com
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paul.miller@ttec.com
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Greenwood Village, CO
80111
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+1.303.397.9267
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SOURCE TTEC Holdings, Inc.