VIQ Solutions Bolsters AI-Powered Workflows WIth New Proprietary Automatic Speech Recognition (ASR) Increasing Accuracy and Improving Diarization
26 January 2023 - 11:30PM
Business Wire
VIQ Solutions Inc. ("VIQ", "VIQ Solutions" or the "Company")
(TSX and Nasdaq: VQS), a global provider of secure, AI-driven,
digital voice and video capture technology and transcription
services, today announced the addition of a new ASR technology to
its engine agnostic portfolio driving improvements in efficiency
and diarization in multi-speaker environments.
Built upon the existing ISO27001 certified secure cloud
platform, the cutting edge, proprietary ASR technology sets the
foundation for advancements in AI-based translation and foreign
language transcription capabilities. This proprietary ASR pipeline
is expected to create new efficiencies and improved accuracy as it
learns from the large multi-industry data sets that VIQ creates,
edits, and annotates.
The Company’s strategy, to capitalize on the commoditized speech
to text platforms, benefits from the rapid advancements offered
both commercially and as open-source technologies. VIQ offerings
are agnostic to speech recognition programs, cloud infrastructure
and hardware. The engine agnostic approach ensures they utilize the
best suited and most efficient speech engine and focuses R&D
investments on industry, geography and customer-centric
customizations based on the characteristics of a media file. This
specialized workflow creates a highly accurate “FirstDraft”
document for self-editing or modification by VIQ professional
editors. This unique strategy provides a clear distinction in
investments related to post processing to enhance the diarized
draft, associated formatting and customization of templates, which
are most challenging in the complex industries served by VIQ.
“Our clients see the value in our ability to implement our
integrated solutions and service offerings to transform and analyze
digital content, and securely generate accurate actionable
information,” said Vahram Sukyas, Chief Technology Officer, VIQ
Solutions. “We continue to assess and add additional speech engines
to our arsenal as needed, creating a high-quality user experience
for our clients.”
As the appetite for digitalization of recorded events,
technology is required to keep pace with the amount of evidentiary
content created every day. VIQ's AI-based speech-to-text technology
increases efficiency, decreases turnaround time, and yields higher
transcription accuracy.
About VIQ Solutions
VIQ Solutions is a global provider of secure, AI-driven, digital
voice and video capture technology and transcription services. VIQ
offers a seamless, comprehensive solution suite that delivers
intelligent automation, enhanced with human review, to drive
transformation in the way content is captured, secured, and
repurposed into actionable information. The cyber-secure, AI
technology and services platform are implemented in the most rigid
security environments including criminal justice, legal, insurance,
government, corporate finance, media, and transcription service
provider markets, enabling them to improve the quality and
accessibility of evidence, to easily identify predictive insights
and to achieve digital transformation faster and at a lower
cost.
Forward-Looking Statements
Certain statements included in this news release constitute
forward-looking statements or forward-looking information
(“forward-looking statements”) under applicable securities
legislation. Such forward-looking statements are provided for the
purpose of providing information about management's current
expectations and plans relating to the future. Readers are
cautioned that reliance on such information may not be appropriate
for other purposes.
Forward-looking statements typically contain statements with
words such as "anticipate", "believe", "expect", "plan", "intend",
"estimate", "propose", "project" or similar words suggesting future
outcomes or statements regarding an outlook. Forward-looking
statements in this news release include, but are not limited to,
those statements with respect to the Company’s strategy and the
expected benefits of the proprietary ASR pipeline. Forward-looking
statements are based on several factors and assumptions which have
been used to develop such statements and information, but which may
prove to be incorrect. Although VIQ believes that the expectations
reflected in such forward-looking statements are reasonable, undue
reliance should not be placed on forward-looking statements because
VIQ can give no assurance that such expectations will prove to be
correct. In addition to other factors and assumptions which may be
identified in this news release, assumptions have been made
regarding, among other things, the Company’s objectives. Readers
are cautioned that the foregoing list is not exhaustive of all
factors and assumptions that have been used.
Forward-looking statements are necessarily based on a number of
opinions, assumptions and estimates that, while considered
reasonable by the Company as of the date of this news release, are
subject to known and unknown risks, uncertainties, assumptions and
other factors that may cause the actual results, level of activity,
performance or achievements to be materially different from those
expressed or implied by such forward-looking statements, including
but not limited to the factors described in greater detail in the
“Risk Factors” section of the Company’s annual information form
dated March 31, 2022 and in the Company’s other materials filed
with the Canadian securities regulatory authorities and the U.S.
Securities and Exchange Commission from time to time, available at
www.sedar.com and www.sec.gov, respectively. These factors are not
intended to represent a complete list of the factors that could
affect the Company; however, these factors should be considered
carefully. There can be no assurance that such estimates and
assumptions will prove to be correct. The forward-looking
statements contained in this news release are made as of the date
of this news release, and the Company expressly disclaims any
obligation to update or alter any forward-looking statements, or
the factors or assumptions underlying them, whether as a result of
new information, future events or otherwise, except as required by
law.
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version on businesswire.com: https://www.businesswire.com/news/home/20230126005159/en/
Media: Laura Haggard Chief Marketing Officer VIQ
Solutions Email: marketing@viqsolutions.com
Investor Relations: Laura Kiernan High Touch Investor
Relations Ph. 1-914-598-7733 Email: viq@htir.net
For more information about VIQ, please visit viqsolutions.com.
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