- New York Community Bank and Flagstar Bank client accounts
unified
under single operating system
- New Flagstar brand unveiled, including a new Flagstar.com
website
- Clients may access combined network of branches &
ATMs
HICKSVILLE, N.Y., Feb. 21,
2024 /PRNewswire/ -- New York Community Bancorp,
Inc. (NYSE: NYCB) (the "Company)" and its subsidiary, Flagstar
Bank, N.A., ("Flagstar" or the "Bank"), today announced completion
of the operational conversion of systems for New York Community
Bank and Flagstar Bank, and national rebranding to Flagstar—further
integrating the Company as one bank and one team. Clients are now
unified under a single platform, which includes access to enhanced
online and mobile banking tools, and a new Flagstar mobile app. In
addition, a new vibrant national Flagstar brand was unveiled that
seamlessly fuses the best of each company into a differentiated
concept that is now visible across the Bank's network of more
than 400 retail branches, 500 ATMs, and all customer
touchpoints.
"The merging of NYCB's and Flagstar's operating systems—soon to
be followed by Signature Bank—and national rebranding is an
important inflection point in our history. It signifies the coming
together of three philosophies, heritages, and brands, committed to
growing stronger as one company aligned under the Flagstar
name," said Sandro DiNello,
Executive Chairman. "We're excited for our communities and
stakeholders to fully realize the benefits of bringing our
companies together. We remain confident in the strength of the
Bank, and believe we are well-positioned to deliver the full range
of our products, services, and expertise under a single
foundation."
The new Flagstar brand delivers a fresh look and symbolizes
strength, stability, and confidence. It's a sophisticated yet human
brand that aspires to energize clients and communities and align
Flagstar's capabilities and expertise with their goals.
DiNello added, "I want to give a special thanks to our talented
teammates—9,000 strong—who have spent many months working toward
this important moment and rose to the occasion to make today
happen. Every decision that went into launching the new brand and
integrating the companies, including a new website, logo and
signage, and an elevated customer experience, was centered on a
singular focus—aligning for our future as one bank."
Information detailing the conversion and transition to the new
Flagstar brand and system was mailed to impacted customers in
January.
About New York Community Bancorp, Inc.
New York Community Bancorp, Inc. is the parent company of
Flagstar Bank, N.A., one of the largest regional banks in the
country. The Company is headquartered in Hicksville, New York. At December 31,
2023, the Company had $116.3 billion
of assets, $85.8 billion of loans,
deposits of $81.4 billion, and
total stockholders' equity of $10.8 billion.
Flagstar Bank, N.A. operates 420 branches, including strong
footholds in the Northeast and Midwest and exposure to high growth
markets in the Southeast and West Coast. Flagstar Mortgage operates
nationally through a wholesale network of approximately 3,000
third-party mortgage originators. In addition, the Bank has 134
private banking teams located in over ten cities in the
metropolitan New York City region
and on the West Coast, which serve the needs of high-net worth
individuals and their businesses.
New York Community Bancorp, Inc. has market-leading positions in
several national businesses, including multi-family lending,
mortgage origination and servicing, and warehouse lending. The
Company is the second largest multi-family portfolio lender in the
country and the leading multi-family portfolio lender in the
New York City market area, where
it specializes in rent-regulated, non-luxury apartment buildings.
Flagstar Mortgage is the seventh largest bank originator of
residential mortgages for the 12-months ending December 31,
2023, while we are the industry's fifth largest sub-servicer of
mortgage loans nationwide, servicing 1.4 million accounts with
$382 billion in unpaid principal balances. Additionally, the
Company is the second largest mortgage warehouse lender nationally
based on total commitments.
Investor Contact:
Salvatore J.
DiMartino
(516) 683-4286
Media Contact:
Nicole Yelland
(248) 312-5872
View original content to download
multimedia:https://www.prnewswire.com/news-releases/new-york-community-bank-and-flagstar-bank-complete-the-operational-conversion-of-systems-and-retail-branch-network-unveils-new-national-branding-across-all-branches-302067382.html
SOURCE New York Community Bancorp, Inc.