PG&E Continues to Offer Ways to Save Energy During COVID-19
19 September 2020 - 1:27AM
Business Wire
Additional Funding Enhances Program to Aid Low
Income Families with Utility Bills
In response to residents staying home more for school and work
due to the COVID-19 pandemic, Pacific Gas and Electric Company
(PG&E) shares ways for customers to reduce energy usage by 15
to 20 percent. This amount is proportional to the recent increase
in California customers’ residential electric usage due to
sheltering at home, compared to the same period last year,
according to the California Public Utilities Commission (CPUC).
“The ongoing impacts from the pandemic may continue to change,
but our unwavering commitment to our customers during this
uncertain time will not. We are here to ensure customers know they
are not alone, and PG&E offers various resources to help those
financially impacted by COVID-19,” said Laurie Giammona, Senior
Vice President and Chief Customer Officer for PG&E.
As part of the Coronavirus Aid, Relief, and Economic Security
(CARES) Act, the Low-Income Home Energy Assistance Program (LIHEAP)
received an additional $900 million in funding nationally, with $49
million in additional dollars allocated to California.
The federally funded program helps low-income households with
their energy bills. LIHEAP is overseen by the California Department
of Community Services and Development (CSD) and administered by
nonprofit agencies that can help financially impacted residents in
providing assistance toward their energy bill. Eligibility for the
program is determined by income, household size, place of
residence, and other factors. PG&E is not responsible for
administering this program. To find the local LIHEAP agency in your
area to apply, visit csd.ca.gov/energybills.
To take advantage of additional programs, tools and savings
opportunities, PG&E recommends customers become more familiar
with the following:
- Customers can apply for CARE online at pge.com/CARE. Applying
is easy and only takes about five minutes. Qualifying customers
will begin receiving the CARE program discount within their next
billing cycle. Qualified households can save 20 percent or more
each month on their energy bill.
- Separate from CARE, income-qualified households with three or
more persons can apply for the Family Electric Rate Assistance
(FERA) Program at pge.com/FERA for an 18% discount on their
electric bill.
- Relief for Energy Assistance through Community Help (REACH)
provides income qualified customers with financial assistance
during times of hardship. Customers impacted by COVID-19 will be
provided with up to an additional $100 in bill payment assistance
through March 4, 2021.
- Customers on the Medical Baseline program will not be asked to
re-certify through a doctor or other eligible medical professionals
for up to one year. Residential customers who have special energy
needs due to certain qualifying medical conditions can receive a
lower rate on monthly energy bills.
- Budget Billing averages customers’ monthly energy costs to help
monthly payment amounts remain more consistent, even if energy use
changes significantly from season to season.
Please visit pge.com/covid19 to read more about PG&E’s
response to the virus.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is one of the largest combined natural gas
and electric energy companies in the United States. Based in San
Francisco, with more than 23,000 employees, the company delivers
some of the nation's cleanest energy to 16 million people in
Northern and Central California. For more information, visit
pge.com and pge.com/news.
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