Jack:
Yep.
What weve disclosed as part of the SPAC process that were currently going through, is that we increased our market share by about 50 or 60 percent pre versus post Covid, and I think a lot of that ties back to what we were just
talking about, doubling down during the pandemic and ultimately making a better product.
Joe:
Gotcha. Uh okay so one of the things Im fascinated with uh with SeatGeek is I know uh Ian Borthwick well so, yeah Ians a great guy uh good friend
of mine. I think he does a phenomenal job uh marketing for SeatGeek, obviously uh I hope you, that you agree, but I would say that one of the things that you guys have done really well from a consumer standpoint, is your marketing efforts and you
guys, I think more than most companies especially in this space, took a different approach and you worked with a lot of influencers. I know, as part of the the the SPAC process and your investor presentation, you guys specifically called out you had
a network of 2,400 influencers uh your Gen Z base was nearly double all of your competitors, as a percentage of total clients for consumers. Walk me through uh one were you on board with this strategy from the beginning, and if not why not, and then
two like just how has it gone?
Jack:
I was on board but I
never imagined it could be as successful and large as it has been. In the early days, and Ians the man, huge credit to him for having the vision to to see that. I think the way we market, the way most companies market today, is really
different from 10 or 15 years ago. 10 or 15 years ago we were buying display ads and no ones doing that anymore. Thats going to be true in the future and influencer marketing I think is going to be a much bigger category in three years,
in five years, than it is today. Its also something thats like super natural and authentic for us as a live entertainment company. Its not like were selling toilet paper, right, were doing something that inherently is
exciting and fun, and people, you know, if youre an influencer and youre vlogging about a live event that you went toits a very natural thing for us to sponsor. Some of the best work I think our influencer team has done, has
been around sending people you know, maybe to their, with their dad to the World Series that they wouldnt have otherwise gone to, blogging, taking video of that moment um and then sharing it with everyone. Its totally what we stand for.
Its very natural thing for us to get behind and it just so happens it also really works from an ROI standpoint.
Joe:
Yeah and thats a good uh point from the ROI standpoint, right, and one of the thingsI work with sponsors anyone who works with sponsors knows that
a lot of people, I would say have a have trouble attributing these things right and figuring out where not only is our sales coming from, but where the ROI is coming from, the impressions, all that kind of stuff. Is that something that you guys
struggled with on the influencer front or was it was it pretty obvious early on?
Jack:
Its certainly harder than say search engine marketing, its youre never going to have that level of granularity, so it takes a bit of a leap
of faith. I think weve gotten very good at it over the years. I think we can do it better than anyone else which ultimately allows us to make bigger bets, but also its its important to keep in mind that I think how well influencer
works varies a ton across companiesbecause if you dont have an authentic brand that influencers actually can incredibly get behind you might see bad ROI no matter what, even if you track that well or or poorly. So its been a kind
of perfect storm for us where we have a brand that influencers want to get behind, we want to get behind them, and they have audiences that are actually spending money on tickets and uh and do that to some extent because were, you know, part
of their community and partnering with so many influencers.