As small business owners continue to innovate, pivot, and adapt to
keep their dreams and businesses alive throughout the pandemic,
focusing on their health and the health of their employees and
families has become even more challenging. To support the
well-being of the small business community, TELUS Business is now
offering TELUS Health Virtual Care at no extra cost to customers on
a Small Business smartphone plan1, to help improve access to
physical and mental health support. As Canada’s leading healthcare
technology company, TELUS is committed to leveraging the power of
technology to deliver connected solutions and services to improve
access to care for all Canadians.
At the beginning of the pandemic, the Canadian Federation of
Independent Business found that 45 per cent of business owners
experienced psychological health issues due to the pandemic and 43
per cent were working significantly more hours than before. Two
years later, business owners still continue to face these
obstacles. With access to TELUS Health’s app-based virtual
healthcare service, business owners, their employees, and families
can better prioritize their overall well-being and mitigate these
risks.
“Running a small business has become even more demanding, both
physically and mentally, during the last two years. We want to
support Canada’s small business community by providing our
customers, their employees, and families with a digital health
service to conveniently access care where and when it’s needed,”
said Navin Arora, Executive Vice-president, TELUS and President,
TELUS Business Solutions. “Small business owners are the heartbeat
of our neighbourhoods. They remain dedicated to their work and to
their teams even with the difficult challenges they face everyday,
which is why we’re committed to bringing them the very best of our
leadership in healthcare innovations to support their well-being at
a time when they need it most.”
With fewer than 10 per cent of Canadian small businesses
currently offering virtual care as a benefit to staff2, TELUS
Health Virtual Care enables small business owners, their staff, and
families to access bilingual virtual healthcare support 24 hours a
day, 365 days a year, from anywhere in the country. Through the
easy-to-use mobile app, business owners and their families can
proactively take care of their health with access to services such
as specialist referrals, consultations, prescription renewals, and
lab requests. Equally important, they will also have access to
mental health support through counselling to ensure employees and
owners alike can get help for any challenges they may face. With
eight in 10 individuals agreeing that virtual care can help them
avoid missing work, by supporting the mental and physical health of
their teams, small businesses can reduce absenteeism, increase
productivity, and grow a healthier, happier workforce while they
navigate the ongoing impacts of the pandemic.
“The pandemic has changed the way we look at our operations and
we’ve seen the physical and mental toll it has taken on our staff
and our productivity. Like many small businesses, we don’t have the
bandwidth to take on a comprehensive health plan and, until now,
virtual health services were exclusive to companies with bigger
budgets,” said Divyansh Ojha, Founder and CEO of FoodFund Inc.
“Knowing that TELUS Health Virtual Care is available is a game
changer for us. It will level the playing field and provide small
businesses like ours with the ability to take care of our people.
We anticipate our staff will feel assured that they remain our
first priority by having flexible healthcare options that are
easily accessible. This is such a positive step for small
businesses and I’m excited to share this with my team.”
TELUS Health Virtual Care launched in spring 2021, providing
nation-wide, on-demand physical and mental healthcare delivered
with a human touch. TELUS is the only telecommunications company in
Canada offering access to a virtual care service at no extra cost
for Small Business customers, a value of more than $1,200
(estimated $5/month) for a 10 employee business on a 24-month
smartphone plan. By combining the power of its national reach and
more than a decade of expertise within the Canadian healthcare
technology ecosystem, TELUS is delivering a unique, national,
employer-focused service that helps improve the health and
well-being of small business owners, their employees, and
families.
To learn more about TELUS
Health Virtual Care for Small Business Mobility customers or to
register for TELUS Health Virtual Care with your active smartphone
plan, visit telus.com/businessvirtualcare.
About TELUSTELUS
(TSX: T, NYSE: TU) is a dynamic, world-leading communications
technology company with $16 billion in annual revenue and 16
million customer connections spanning wireless, data, IP, voice,
television, entertainment, video, and security. We leverage our
global-leading technology and compassion to enable remarkable human
outcomes. Our longstanding commitment to putting our customers
first fuels every aspect of our business, making us a distinct
leader in customer service excellence and loyalty. In 2020, TELUS
was recognized as having the fastest wireless network in the world,
reinforcing our commitment to provide Canadians with access to
superior technology that connects us to the people, resources and
information that make our lives better. TELUS Health is Canada’s
leader in digital health technology, improving access to health and
wellness services and revolutionizing the flow of health
information across the continuum of care. TELUS Agriculture
provides innovative digital solutions throughout the agriculture
value chain, supporting better food outcomes from improved
agri-business data insights and processes. TELUS International (TSX
and NYSE: TIXT) is a leading digital customer experience innovator
that delivers next-generation AI and content management solutions
for global brands across the technology and games, ecommerce and
FinTech, communications and media, healthcare, travel and
hospitality sectors. TELUS and TELUS International operate in 25+
countries around the world. Together, let’s make the future
friendly.
Driven by our passionate
social purpose to connect all citizens for good, our deeply
meaningful and enduring philosophy to give where we live has
inspired TELUS, our team members and retirees to contribute more
than $820 million and 1.6 million days of service since 2000. This
unprecedented generosity and unparalleled volunteerism have made
TELUS the most giving company in the world.
For more information about TELUS,
please visit telus.com, follow us @TELUSNews on Twitter, and
@Darren_Entwistle on Instagram.
For media inquiries, please
contact:
Tatianna GoldsneyTELUS Public
Relationstatianna.goldsney@telus.com
1 TELUS Health Virtual Care is available at no additional cost
for TELUS small business mobility customers on a 1-Year, 2-Year and
month-to-month voice and data plan including Unlimited for
Business, Owner's Advantage Plan, Peace of Mind or Simple Share
plan. This offer is available nationally in Canada. All subscribers
in the same account with an active TELUS small business smartphone
plan up to a maximum of 100 subscribers, as well as family members
including spouses and dependents (26 years old and under) will
receive access to TELUS Health Virtual Care. The Virtual Care
service will be available until December 31, 2022 or until the rate
plan with TELUS is terminated, whichever one comes first.2 9.9 per
cent of SMB (1 to 100 employees) had access to virtual health care
as of TELUS Business Solutions Internal Brand Tracker survey
conducted from November 5 to 17, 2021
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