TORONTO, March 27, 2019
/CNW/ -- Sarment Holding Limited (formerly Sarment Holding
Pte. Ltd.) ("Sarment", "SAIS" or
the "Company"), a leader in global luxury lifestyle
management and Customer Experience Management (CEM)
technology, announced today its
fourth quarter and 2018 financial year results for the period ended
December 31, 2018.
In the three-month period ended December 31, 2018, gross profit increased by 7%
to US$1.5 million versus the same
period last year, despite seeing its total revenue decrease
by 10% to US$4.58 million for the fourth quarter compared
to US$5.07 million in Q4 2017 mainly
due to the decrease of revenue in Hong
Kong. China saw a strong fourth quarter in 2018 with a 6%
growth compared to the corresponding period in 2017.
Total revenue for FY 2018 was US$20.6
million representing an increase of US$3.7 million or 21.5% from the prior year's
US$16.9 million. Gross margin was up
2.0% at 31.2% for the year ended December
31, 2018 compared to 29.2% in 2017.
For the year ended December 31,
2018, sales on the CEM proof of concept KEYYES
platform was approximately US$176,000. Registered members on the platform by
the end of the FY had increased to 3,262 members. This represented
a growth of 221% or 2,245 registered members when compared to
September 30, 2018. Average revenue
per active user (defined as a customer who makes at least one
purchase through our digital marketplace per month) showed
significant growth from an
average of US$302 in the third quarter of 2018 to an
average of US$475 in the fourth quarter of 2018.
The number of full-time employees increased significantly in
2018 because the Company hired additional staff in the CEM
division, which contributed to the increase in staff costs for the
year ended December 31, 2018 as
compared to 2017 by 32.4%. The CEM division has also contributed to
a decrease in its technology and logistic expenses in 2018 because
the development was performed by Sarment's employees as compared to
outsourced to third parties in 2017.
"The final quarter of 2018 saw us marketing the proof of concept
KEYYES actively. Following a successful launch in Singapore, we opened 4 other locations in
Hongkong, Tokyo, Bali and Bangkok for registered users to access
bookings and related content to continue the development of the CEM
backend capacity," noted Quentin
Chiarugi, Chief Executive Officer of Sarment Holding. "With
conversion rates to purchase from 3% to 13% for the top tier of the
ecosystem, results have exceeded our expectations and market
averages, consequently garnering interest from B2B partners of our
white label CEM solutions."
In November 2018, the Company
signed a partnership agreement with BlackBerry to leverage
BlackBerry's technology to reinforce the security in the
communication tools of the Customer Experience Management system.
This agreement will allow the Company to elevate its data
protection to enterprise-grade level protecting customers and
companies' data in transit and at rest.
About Sarment Intelligent Services (SAIS)
Singapore-based SAIS Group is a
leader in global luxury lifestyle management and developer of
Customer Experience Management platforms. Sarment's AI-based
digital ecosystem provides intelligent services focusing on
creating technologies to provide unique digital experiences. Since its
establishment in 2012, Sarment has expanded throughout Asia and is now seeking global expansion.
Forward-Looking Statements
Certain statements contained in this press release contain
"forward-looking information" ("forward-looking statements") within
the meaning of Canadian securities laws. These forward-looking
statements represent Sarment's expectations or beliefs concerning
future events, and it is possible that the results described in
this press release will not be achieved. These forward-looking
statements are subject to risks, uncertainties and other factors,
many of which are outside of Sarment's control, which could cause
actual results to differ materially from the results discussed in
the forward-looking statements.
Any forward-looking statement speaks only as of the date on
which it is made, and, except as required by law, Sarment does not
undertake any obligation to update or revise any forward-looking
statement, whether as a result of new information, future events or
otherwise. New factors emerge from time to time, and it is not
possible for Sarment to predict all such factors. When considering
these forward-looking statements, you should keep in mind the risk
factors and other cautionary statements in Sarment's final
prospectus, dated July 26, 2018,
filed with the applicable Canadian securities regulatory
authorities. The risk factors and other factors noted in Sarment's
final prospectus could cause actual events or Sarment's actual
results to differ materially from those contained in any
forward-looking statement.
Neither the TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in the policies of the TSX
Venture Exchange) accepts responsibility for the adequacy or
accuracy of this release.
To learn more about SAIS, visit our website: sais-group.com
SOURCE Sarment