In-House Legal Operations Veteran to Lead Murgitroyd's US Customer Success Strategy
15 April 2020 - 1:12AM
Business Wire
Twenty-year in-house intellectual property operations veteran,
JoAnn Sherman, has signed with Murgitroyd to drive its US customer
success strategy. JoAnn brings world class IP expertise and
leadership from working with some of the most sophisticated
corporate IP departments in the world, most recently Evoqua Water
Technologies (formerly SIEMENS Water Technologies and US Filter),
as well as BellSouth Intellectual Property (now AT&T
Intellectual Property) and Scientific Atlanta (a Cisco
company).
Throughout her career, she has directly contributed and/or
directed the IP onboarding of a multitude of mergers &
acquisitions. She brings with her expertise in managing large
global patent & trademark portfolios, evidenced by being
awarded five US patents for systems and methods for managing and
maintaining intellectual property.
In her previous roles in legal operations, she has used various
digital tools including Murgitroyd's proprietary online IP
management system (Murgitroyd IP Portal). As an accomplished
corporate in-house IP team leader, she understands the service
needs of corporations, and thus she will ensure Murgitroyd
continues to offer a customer-centric, value-driven service
offering. Michael Chernoff (Director, IP Strategy & Portfolio
Management) said, "In addition to JoAnn's legal acumen, she brings
specialized expertise in designing global IP process workflows, and
has the ability to provide recommendations for the development of
technology and service provisions to generate maximum efficiency
for our customers."
JoAnn's main role will be to lead US customer success, ensuring
a seamless interface between US service operations and our other
global operations teams. In addition, JoAnn will be working in
concert with the US account management team led by Jamie LeLiever
(Chief Marketing Officer). "We are very excited to welcome JoAnn to
the team as I know our customers will immediately benefit from her
experience. Whether it be advice on RFP processes, to cost-tracking
and e-billing best practices, to integration of new portfolios,
JoAnn has been there, done that!" said Mr. LeLiever.
About Murgitroyd
Murgitroyd is recognized as one of the largest European patent
and trademark attorney firms with eighteen offices worldwide, and
an extensive global network. With a focus on in-house counsel and
law firms, they offer a one-stop global intellectual property
management service provision, supported by the proprietary online
IP management system, Murgitroyd IP Portal. Murgitroyd's European
Attorney Team provides strategic advice in maximizing IP portfolio
value, and represents some of the most innovative companies and
universities in the world.
To learn more about Murgitroyd, please visit their website at
Murgitroyd.com or via their LinkedIn page.
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version on businesswire.com: https://www.businesswire.com/news/home/20200414005668/en/
Leslie Solomon | leslie.solomon@murgitroyd.com
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