LONDON, and AUSTIN, Texas, May 21,
2018 /PRNewswire/ -- Bank of the West, ATB Financial, Henkel
Global, and Mashreq Bank are transforming their approach to modern
business operations by delivering the Digital Workforce of the
future with Blue Prism (AIM: PRSM). Since deploying Blue Prism
these leading global companies have optimized numerous mission
critical processes including HR, banking, compliance and customer
care functions by up to a 5x increase in productivity through
automation.
Blue Prism's reusable, modular software objects can be
configured with minimal intervention from developers, allowing
business users, process excellence engineers and subject matter
experts at leading global enterprises to quickly deploy software
robots that automate and complete increasingly complex tasks
through a single platform. At Bank of the West, they are creating
the Digital Workforce to support functions across the business,
including its wealth management operations.
"Our partnership with Blue Prism has taught us – to use an old
metaphor – how to fish when it comes to our software robot program
and automation," said John Finley,
Head of Innovation and Customer Journeys at Bank of the West.
"Their platform has enabled our software robotics organization to
quickly scale a number of advanced bots across our enterprise that
allows our client-facing team members to spend more time doing what
they want to do – work with clients – and less on rote tasks."
Blue Prism complements the workplace with an elastic,
multi-faceted and multi-talented digital workforce, helping
organizations automate and scale business processes via AI, machine
learning, intelligent automation and sentiment analysis. The
Digital Workforce Platform eliminates vendor lock-in by providing
access to the best of breed AI technologies and Intelligent
Automation skills through Blue Prism's Technology Alliance Program
(TAP) that transform how organizations can leverage technology to
deliver true operational agility.
The open nature of the platform also enables organizations to
equip their Digital Workers with Artificial Intelligence, where
meaningful and accessible AI from world leading technology
providers can be easily consumed using Blue Prism's and the
industry's first Intelligent Automation Skills. Unlike uncontrolled
desktop scripting and macro recorders, Blue Prism is driving
enterprise Robotic Process Automation (RPA) adoption through a
business led and IT-endorsed, methodology and architecture that
enables long-term success, true digital transformation and overall
lower TCO.
"As the inventor of enterprise RPA, we have understood from the
start the value of code-free reusable business objects. In order to
enable scalability of automated business processes it must be easy
for non-technical business users to create, deploy, and manage
digital workers," said Dave Moss,
CTO and Co-Founder at Blue Prism. "Our conversations with existing
and new customers have reinforced the fact that reusability is a
key feature and differentiator of Blue Prism's enterprise-grade RPA
and is an essential part of a scalable Digital Workforce. Blue
Prism's drag and drop capabilities ensure that once a process is
automated, customers can build out a library of software objects
that can be reused and accessed anytime, making it simple to
build-out and scale their RPA implementations."
Achieving Greater Productivity While Lowering TCO
Blue Prism's RPA configuration is code-free, logical and highly
visual—processes can be created, maintained and managed by Centers
of Excellence hosted in the business organization and do not
require teams of dedicated coders. Unlike other RPA platforms that
require software developers to rework the script for it to be
reused, Blue Prism was designed to enable a "build once, use many
times" approach to process automation, empowering enterprises to
digitize with true operational agility.
For example, Mashreq Bank has seen more than 150,000 secure and
error free transactions executed daily running on Blue Prism.
Automation at Mashreq has delivered a better issue TAT (Turn Around
Time) by 65 percent on manual processes, and reduced customer
complaints by 90 percent. In addition, individual branch
productivity is up by 60 percent while human worker costs are down
by almost 87 percent due to the bolstering of human workers with
RPA tools that boost productivity.
"Blue Prism is helping to accelerate the development of new RPA
processes while lowering the overall costs of maintenance with this
capability," said Dave Mayer,
principal analyst, AI & RPA for NelsonHall. "By helping to
standardize operating procedures across business areas and
operational teams, Blue Prism is empowering enterprises to use
automation as the cornerstone for new digital process models."
The Importance of Reusability
One-time automation
processes are inexpensive to implement, but their costs can quickly
increase when deployed at scale due to their lack of extensibility
and inability to manage change. Integrating reusability from the
start precludes the need for costly process rework as the program
matures and allows teams to focus instead on developing a pipeline
of new processes, leveraging existing objects. This results in
considerably lower TCO and increased support for a greater number
of complex business processes. It simplifies the creation,
modification and management of existing and new software robots
with the following features:
- Easier adaptability to changes in processes: Since all
interactions with applications are done through a business object
layer, changes in a user interface only require changes to be made
to the business object that interacts directly with that
application. This is simpler than finding and changing all of the
scripts that work with the changed application.
- Simplified automation of new business processes: New
business processes can be automated more quickly because the same
business objects can be reused by multiple processes. Over time,
organizations using Blue Prism build up a library of business
objects for communicating with their applications. Once done,
automating a new business process requires the user to simply
create new logic to drive these objects.
- Integration with applications: Blue Prism's reusable
software objects allow the Digital Workforce to directly integrate
with different applications including legacy mainframe, SAP,
Oracle, browser and virtual desktop applications like
Salesforce.
- Comprehensive dependency tracking and reporting: One of
the biggest challenges with business-led automation is efficient
management of process changes. Blue Prism's reusable software
objects reduce and simplify the requirement for regression testing
as a result of process changes, providing a targeted, structured
approach to change management. In addition, it allows comprehensive
tracking of all script changes.
To find out more about how Blue Prism's Digital Workforce can
help your organization click here.
About Blue Prism
As the pioneer, innovator and market
leader in Robotic Process Automation (RPA), Blue Prism delivers the
world's most successful Digital Workforce. The company's software
robots automate repetitive administrative tasks while meeting the
requirements of the most demanding IT environments, where security,
compliance and scalability are paramount.
Blue Prism provides a scalable and robust execution platform for
best-of-breed AI and cognitive technologies and has emerged as the
trusted and secure RPA platform of choice for the Fortune
500. Billions of transactions and hundreds of millions of hours
of work are executed on Blue Prism robots from renowned companies
including Aegon, BNY Mellon, Coca-Cola, Commerzbank, IBM, ING,
Maersk, Nokia, Nordea, Procter & Gamble, Raiffeisen Bank,
Siemens, Westpac and Zurich. For
more information about Blue Prism (AIM: PRSM),
visit www.blueprism.com and follow the company
on LinkedIn and Twitter.
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SOURCE Blue Prism