Nucleus Research Releases 2024 WorkForce Management Technology Value Matrix
17 April 2024 - 1:00AM
Business Wire
Leaders in the WFM market include Blue Yonder, Dayforce, Infor,
UKG Pro WFM, WorkForce Software, and Zebra Technologies.
Marked by ongoing consolidation of technology infrastructures,
organizations of all sizes and industries are prioritizing keeping
cost control.
“The complexity of WFM operations makes functionality that
optimizes staffing, scheduling, and other day-to-day operations
crucial to avoiding costs associated with unplanned overtime and
turnover,” said Research Manager Evelyn McMullen. “Usability is
equally, if not more important, as adoption is traditionally more
of a challenge when managing dispersed hourly and frontline
workforces.”
Over the last year, vendors have focused investments on AI and
machine learning, specifically around forecasting capabilities and
the introduction of Generative AI-powered virtual assistants.
Leading vendors are also investing in quality-of-life enhancements
for frontline workers, such as the ability to declare shift
preferences in addition to availability.
Leaders in this year’s Value Matrix deliver advanced
functionality without sacrificing ease-of-use at scale. These
include Blue Yonder, Dayforce, Infor, UKG Pro WFM, WorkForce
Software, and Zebra Technologies.
The Experts in this year’s Value Matrix are organizations that
deliver value to customers with complex use cases through deep
functionality and industry-specific capabilities. These include
Legion, Logile, Replicon (Deltek), and Quinyx.
Accelerators in this year’s Value Matrix deliver value through
greater ease of use and quick implementation. These include
isolved, Paychex, Paycor, and TCP Software.
Core Providers deliver core capabilities with faster and less
expensive adoption. This year’s Value Matrix Core Providers are
ADP, Deputy, Nice WFM, Paycom, Paylocity, and Verint.
To download the full 2024 WFM Technology Value Matrix, click
here.
About Nucleus Research
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users to quantify and maximize the return from their technology
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