New service makes it easier and faster for
customers to connect and collaborate with AWS-Certified third party
experts
Today, Amazon Web Services Inc., an Amazon.com company (NASDAQ:
AMZN), announced the general availability of AWS IQ, a new service
that helps customers quickly find, engage, and do business with
AWS-Certified third party experts for on-demand project work. AWS
IQ offers the tools and workspace for more secure collaboration,
streamlined project tracking, and integrated billing. To get
started, customers simply log into AWS IQ and describe their
project needs in a few sentences. They can then chat with experts
to clarify details of the project, compare proposals, review expert
profiles, and select the expert that best fits their needs. There
are no upfront commitments required to use AWS IQ, and customers
pay for completed project milestones through their existing AWS
account. To get started with AWS IQ, visit
http://aws.amazon.com/iq.
Many small and mid-sized businesses have embraced AWS for its
secure, flexible, cost-effective, and scalable infrastructure and
services. As these customers begin or expand their use of AWS, they
sometimes need help executing or thinking through a project, and
could benefit from specialized knowledge and experience. Customers
can engage third party experts to help them achieve their goals,
but finding the right expertise, cost-equation, and fit can be
time-consuming. Getting an expert set up with secure access to the
customer’s AWS environment can be complex; and even if a customer
finds a highly qualified expert that they trust, they still need to
deal with administrative chores like project tracking and payment
processing.
AWS IQ simplifies the process of finding and connecting with
AWS-Certified experts for consultation or project-based work.
Customers only need to describe their needs in a few sentences to
receive tailored responses directly from experts who can help. They
can then evaluate expert profiles, view expert ratings, compare
details like rates and relevant AWS Certifications, and make an
informed decision without spending time browsing forums or hunting
down information across websites. AWS-Certified experts can help
get projects started and completed faster with quick consultations
or hands-on implementation. Customers can use AWS IQ to find help
with a range of topics, like choosing the best architecture for a
given workload, diving deep into the capabilities of AWS services,
automating the deployment of infrastructure, migrating to AWS, and
optimizing their AWS spend. AWS IQ also simplifies the
traditionally complex business and technical aspects of working
with an external expert. Customers and experts agree to a defined
scope of work and budget, and manage the entire process using AWS
IQ’s integrated tools for encrypted chat, video conferencing,
billing, and more. Once the project is underway, customers can
temporarily grant experts project-appropriate access to their AWS
environment, monitor activity through AWS CloudTrail logs, and
revoke access at any time. Customers approve payment requests as
work is completed and are billed directly to their AWS account.
With AWS IQ, customers can reduce the legwork and uncertainty
involved in finding an AWS-Certified expert, cut down on the
administrative overhead required to manage the engagement, and
build projects faster.
“Many of our customers, especially small businesses and
entrepreneurs, tell us that they have projects in mind that could
really transform their businesses, but they need additional
expertise to help them build these projects faster,” said Swami
Sivasubramanian, Vice President, AWS. “At the same time, we have an
incredible community of knowledgeable and passionate AWS-Certified
experts who offer exactly what these customers need to achieve
their business goals. We built AWS IQ to serve as a bridge between
our customers and experts, enabling them to get to work on new
projects faster and easier, and removing many of the hassles and
roadblocks that both groups usually encounter when dealing with
project-based work.”
For independent experts and Amazon Partner Network (APN)
consulting partners, AWS IQ provides a new opportunity to connect
directly with the right customers to grow their business. To join
AWS IQ, experts must hold an Associate, Professional, or Specialty
AWS-Certification and complete an identity check. AWS IQ helps
experts find relevant opportunities, communicate with clients,
track their projects, and get paid for work completed – all in one
place. This means less time hunting for leads or managing invoices,
and more time working with customers.
With more than 15 million users, Anaconda provides a popular
data science platform and a foundation of modern machine learning.
“Through AWS IQ, we found several experts with years of experience
in AWS architecture,” Scott Collison, President and Chief Executive
Officer, Anaconda. “We were able to evaluate several experts’
project proposals, compare costs, and select the most appropriate
expert for our project. After a successful first consultative
engagement, we decided to have the expert implement the
recommendations directly within our AWS account. AWS IQ shaved
weeks off this high priority project and allowed us to deliver
value for our customers sooner.”
Empowered to Run trains thoughtful leaders everywhere to run for
office successfully and govern effectively. The nonprofit is
developing scalable online tools to guide candidates for the
520,000+ state and local offices nationwide. "As a civic tech
startup, we need to bootstrap robust, efficient tools – and to
build them, we need to be able to tap experts quickly and
inexpensively,” said Dr. Steven Sinha, CEO, Empowered To Run. “We
used AWS IQ to connect with four friendly AWS-Certified architects
and developers in a matter of hours to solve a critical challenge
we've been wrestling with. Within a few more hours, we were kicking
off a defined and scoped project, within budget, plugging an expert
directly into our development environment with just a few
clicks."
Elementryx is a boutique AWS Advanced Consulting Partner with
expertise in DevOps and infrastructure as code. "As an AWS Advanced
Partner, we love working with customers on complex projects, but we
also spend a big portion of our time tracking down leads, getting
set up with customers, managing billing, and tracking payments.”
said Yosef van Bemmelen, Co-Founder and Head of Business
Development, Elementryx. “Because AWS IQ connects us directly with
clients and streamlines tricky processes like billing, we can spend
less time worrying about back-office tasks and more time doing the
work we enjoy, that we’re great at, and that produces direct value
for clients."
Belle Fleur Technologies is an AWS Consulting Partner offering a
complete array of solutions for pipelining, storing, enriching, and
serving data. “What excites us most about AWS IQ is the ways in
which it will help us scale our business and connect with customers
we’d otherwise never have a chance to work with,” said Tia
Dubuisson, President and Co-Founder, Belle Fleur Technologies.
“With AWS IQ, we will be able to provide our solutions to customers
across the globe, helping more organizations to leverage AWS
services, work more efficiently, and find data driven
decisions.”
I/O merchant is a cloud solution provider focusing on AWS cloud
strategy and implementation, helping businesses lay a solid cloud
foundation. "AWS IQ is the missing link between AWS customers and
AWS experts,” said Henrik Balle, Principal and Lead Cloud
Enterprise Architect, I/O merchant. “As an AWS expert, AWS IQ will
help me better help my customers where they have very targeted
needs, are struggling to get started with the cloud, or are wanting
to accelerate their cloud presence without committing to new
full-time resources.“
About Amazon Web Services
For 13 years, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud platform. AWS offers over
165 fully featured services for compute, storage, databases,
networking, analytics, robotics, machine learning and artificial
intelligence (AI), Internet of Things (IoT), mobile, security,
hybrid, virtual and augmented reality (VR and AR), media, and
application development, deployment, and management from 69
Availability Zones (AZs) within 22 geographic regions, spanning the
U.S., Australia, Brazil, Canada, China, France, Germany, Hong Kong
Special Administrative Region, India, Ireland, Japan, Korea, Middle
East, Singapore, Sweden, and the UK. Millions of
customers—including the fastest-growing startups, largest
enterprises, and leading government agencies—trust AWS to power
their infrastructure, become more agile, and lower costs. To learn
more about AWS, visit aws.amazon.com.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment
by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets,
Fire TV, Amazon Echo, and Alexa are some of the products and
services pioneered by Amazon. For more information, visit
amazon.com/about and follow @AmazonNews.
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