Noel Group and HUGHES Telematics Partner To Deliver MyAssist Live Personal Assistance Services To Vehicle Owners
14 April 2009 - 11:00PM
Business Wire
The Noel Group, a leading provider of live personal assistance,
concierge and emergency medical services, today announced a
partnership with HUGHES Telematics, a leader in developing the next
generation of telematics solutions and services, to provide its
MyAssist personal assistance services to drivers of HUGHES
Telematics-equipped vehicles. Through this partnership, HUGHES
Telematics expects to deliver high-quality, best-in-class personal
services tailored to its automotive customers.
The MyAssist services that HUGHES Telematics-equipped vehicles
will deliver include Mobile Personal Assistance, Concierge, Travel
Assistance and Emergency/Medical Assistance. When an in-vehicle
connection is made, MyAssist coordinators will provide live
assistance to help meet drivers� requests by providing the very
best in personal service and care. Noel Group�s MyAssist services
will be available 24 hours a day, seven days a week at the push of
a button across the continent.
�The combined philosophies of HUGHES Telematics and The Noel
Group dovetail with each other well, as both companies are highly
focused on using technology to deliver the most exceptional
services for our customers,� said James Flavell, senior vice
president, The Noel Group. �This partnership raises the bar on the
quality and breadth of services vehicle owners can come to
expect.�
�We believe the personal assistance and concierge coordinators
behind these interactions effectively act as the face of our
company to our customers,� said Erik Goldman, president, HUGHES
Telematics. �In partnering with The Noel Group to manage these
personal assistance and concierge services, we are confident that
the daily value added will far surpass our customers�
expectations.�
HUGHES Telematics will begin rolling out its telematics
solutions this year in 2010 model year vehicles.
About HUGHES Telematics
HUGHES Telematics (NYSE Amex: HTC) is a leader in implementing
the next generation of connected services for the automobile.
Centered on a core platform of safety and security offerings, the
company develops and manages vehicle- and driver-centric solutions
to enhance the driving and ownership experience. Headquartered in
Atlanta, Ga., HUGHES Telematics offers a portfolio of consumer,
manufacturer, fleet and dealer services provided through two-way
connectivity to the vehicle. Networkfleet, Inc., a wholly owned
subsidiary of HUGHES Telematics located in San Diego, California,
offers remote vehicle diagnostics, an integrated GPS tracking and
emissions monitoring system for wireless fleet vehicle management.
Additional information about HUGHES Telematics can be found at
www.HUGHEStelematics.com.
About The Noel Group
The Noel Group - the company that built Travel Guard
- one of the world�s leading travel insurance, emergency
assistance and travel services companies. Founded by Noel Group CEO
John Noel, MyAssist Personal Assistance Services, including
MobileCierge, are powered by the same resources and expertise that
continue to make Travel Guard a global leader in providing
emergency travel and medical assistance, along with general travel
and concierge services to more than 6 million users annually. In
MyAssist, The Noel Group applies its extensive global assistance
resources to the unique needs of wireless carriers and their
subscribing customers.
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