Stream Global Services Inducted into the Business Processing Association of the Philippines (BPAP)
06 January 2010 - 1:35AM
PR Newswire (US)
Membership Reinforces Stream's Commitment to the Philippines as a
Strategic Destination for BPO Services BOSTON, Jan. 5
/PRNewswire-FirstCall/ -- Stream Global Services, Inc. (NYSE AMEX:
SGS), a premium business process outsource (BPO) service provider
specializing in customer relationship management services for
Fortune 1000 companies, today announced that it was recently
inducted into the Business Processing Association of the
Philippines (BPAP). Stream joined the prestigious group last month
during the association's annual meeting held in Makati City.
Founded in 2004, BPAP is the umbrella organization for the
fastest-growing industry in the Philippines: off-shoring and
outsourcing. With more than 200 members, the group serves as a
one-stop information and advocacy gateway for the Philippines' key
outsourcing services sector. With more than 12,000 employees
located across 10 state-of-the-art service centers in the
Philippines, Stream provides revenue generation, customer
retention, customer care and technical support solutions for a
large percentage of its global clients who are looking for
high-quality, cost-effective support in an offshore location.
Stream opened its first service center in the Philippines in 2008,
and through its recent acquisition of eTelecare in October 2009,
has seen tremendous growth in the area. By joining forces with
other members of BPAP, Stream is a leading force in the CRM
industry dedicated to promoting the Philippines as a top
outsourcing destination to provide outstanding services to its
clients. The mission of BPAP is to promote the competitive
advantages and the growth potential of the Philippines in existing
and new areas of outsourcing, and supports the industry in areas
such as offshore marketing, education and training, security and
privacy, legislation and public policy, among others. Stream Board
of Directors Vice Chairman, Fred Ayala, is currently chairman of
the group. "Stream and BPAP share a common commitment to ensuring
the success of the outsourcing industry in the Philippines. We are
thrilled to be inducted into such an important industry consortium.
We believe our involvement reinforces our ongoing commitment to
both the Philippines and our ability to provide world-class
services to our clients' customers on a consistent basis. The
fast-growing Philippines region is perfectly suited to support our
global client base, with its highly technical support professionals
and entrenched commitment to the contact center industry," said
Stream's Chairman and CEO, Scott Murray. For more information
contact: Sally Comollo Director of Marketing Communications Stream
Global Services 781-304-1847 About Stream Global Services: Stream
Global Services is a premium business process outsource (BPO)
service provider specializing in customer relationship management
services including sales, customer care and technical support for
Fortune 1000 companies. Stream is a trusted partner to some of the
world's leading technology, computing, telecommunications, retail,
entertainment/media, and financial services companies. Our service
programs are delivered through a set of standardized best practices
and sophisticated technologies by a highly skilled workforce of
approximately 30,000 employees based out of 50 solution centers in
22 countries supporting more than 30 languages. Stream continues to
expand its global presence and service offerings to increase
revenue, improve operational efficiencies and drive brand loyalty
for its clients. To learn more about the company and its complete
service offerings, please visit http://www.stream.com/. DATASOURCE:
Stream Global Services, Inc. CONTACT: Sally Comollo, Director of
Marketing Communications of Stream Global Services, +1-781-304-1847
Web Site: http://www.stream.com/
Copyright