Brittain Resorts and Hotels Selects Agilysys Cloud-Native SaaS Property Management Solutions
19 November 2021 - 12:00AM
Business Wire
Agilysys Stay PMS, rGuest Service and Owners
Accounting Will Help Improve the Guest Journey and Enable Their
Properties To React Quickly to Guest Demands
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation cloud-native SaaS and on-premise hospitality
software solutions and services, today announced that Brittain
Resorts and Hotels in Myrtle Beach, SC, has selected Agilysys’
cloud-native SaaS PMS solution Agilysys Stay, as well as Agilysys
rGuest Service and Owners Accounting for 10 of their properties
representing over 3,400 rooms.
From award-winning, full-service oceanfront resorts to
affordable and family-friendly hotels, Brittain Resorts &
Hotels has the perfect selection of accommodations and amenities to
satisfy every taste and budget. The roots of the brand go back 80
years and three generations in Myrtle Beach, where guests are
invited to “take a vacation from ordinary” as they explore the
reputation of integrity, exceptional dependability, and ultimate
service provided by the Brittain Resorts & Hotels team of
professionals.
With Agilysys Stay PMS, the Brittain staff will be able to
welcome guests at check-in with ready access to guest preferences
allowing them to connect on a more personal level. Sporting an
easy-to-use browser-based UI, Agilysys Stay offers fast
time-to-value, through improved operational efficiency and elevated
guest service. Due to its breadth of features and ease-of use,
Agilysys Stay is being implemented broadly across hotels of all
sizes, scaling from the largest resort hotels and multi-site chains
through mid-size properties of any type to limited-service hotels
and small boutique establishments.
Owners Accounting will help Brittain simplify homeowners revenue
and expense tracking while ensuring that homeowners have timely,
accurate information about their property’s usage and condition.
And Agilysys rGuest Service will enable Brittain to communicate
quickly and seamlessly with guests and staff alike using SMS to
streamline guest requests and maintenance workflows across their
properties.
“We are excited to be partnering with an established, forward
looking software company that has developed and delivered a PMS
with a modern, friendly user interface. The opportunity to switch
to a stable SaaS solution with integrated service optimization and
homeowners accounting modules, that takes us out of the
infrastructure and interface business, delivers a one-stop shop and
allows us to focus on our sales, growth and operations
initiatives,” said Patrick Norton, Vice President of Sales &
Marketing, at Brittain Resorts and Hotels. “With one of the largest
development staffs in the hospitality industry, Agilysys delivers a
comprehensive catalog of existing integrations along with a
willingness to develop even more. This positions us to be nimble
enough to react to the ever-changing demands and preferences of our
guests.”
“We are thrilled to welcome the Brittain Resorts and Hotels to
our family of Agilysys Stay PMS properties,” said Don DeMarinis,
SVP Sales & Marketing Americas/EMEA at Agilysys. “We are seeing
a rapid increase in adoption of Agilysys Stay at properties of all
sizes. I am confident that Brittain will find that our modern
cloud-native PMS solution, combined with rGuest Service and Owners
Accounting, will help them drive improved guest loyalty and revenue
while optimizing operational efficiencies.”
Agilysys Stay is a full-featured cloud-native
enterprise-grade SaaS PMS that delivers personalized guest
experiences with powerful operational efficiencies allowing users
to focus on connecting with guests on a personal level. As a
one-stop solution, Stay provides the capability to increase
revenue, improve occupancy and inventory management, reduce costs,
and increase brand and guest satisfaction for properties from small
destination resorts to large national chains. Agilysys Stay
delivers intuitive PMS functionality across operations that
empowers users to deliver more meaningful guest experiences.
rGuest Service is an easy-to-use, cloud-native SaaS-based
and on-premise capable service optimization solution. With a
powerful and highly flexible platform, it monitors events across
various staff and guest touchpoints, and provides services
assignment with context-based guest, location and task details, and
optimized routing of tasks and approvals with support for
smartphones, tablets, laptops and wearables. Its support for 2-way
Guest Communication uses SMS to enable personalized communication
between guests and staff members for property inquiries, special
housekeeping requests, room-ready notifications, and other
staff/guest interactions.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative cloud-native SaaS and on-premise
guest-centric technology solutions for gaming, hotels, resorts and
cruise, corporate foodservice management, restaurants,
universities, healthcare, and sports and entertainment. Agilysys
offers the most comprehensive software solutions in the industry,
including point-of-sale (POS), property management (PMS), inventory
and procurement, payments, and related applications, to manage the
entire guest journey. Agilysys is known for its leadership in
hospitality, its broad product offerings and its customer-centric
service. During recent years, Agilysys has made major investments
in R&D and has successfully modernized virtually all their
longstanding trusted software solutions. Some of the largest
hospitality companies around the world use Agilysys solutions to
help improve guest loyalty, drive revenue growth and increase
operational efficiencies. Agilysys operates across the Americas,
Europe, the Middle East, Africa, Asia-Pacific, and India with
headquarters located in Alpharetta, GA.
For more information, visit www.agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20211118005282/en/
PR Contacts:
Media: Jennifer Reeves, Agilysys,
Inc., 770-810-6007, jennifer.reeves@agilysys.com
Investors: Jessica Hennessy,
Agilysys, Inc., 770-810-6116, jessica.hennessy@agilysys.com
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