LONDON, Dec. 5, 2023 /PRNewswire/ -- Appian (Nasdaq:
APPN) announced today that it is named a Leader in the new report,
The Forrester Wave™: Digital Process Automation Software, Q4 2023.
In the 26-criterion evaluation of 15 digital process automation
(DPA) providers, Appian scored the highest of any vendor in the
Current Offering category.
According to the report, "The DPA market has moved toward the
deep end of the pool. AI-led potential has shifted responsibility
toward professional developers and more challenging but
transformative use cases." As a result of these trends, the report
suggests customers should look for providers with top scores across
the most important DPA "deep needs," which it describes as
follows:
- End-to-end orchestration. DPA deep use
cases require a strong orchestration layer. The ability to build,
visualise, and manage cloud and on-premises endpoints such
as APIs, robotic process automation (RPA) bots, microservices, and
enterprise applications will be a certainty.
- DPA governance. Tools designed for business
users to create automations have advanced the need for governance.
Enterprises will benefit from a process system of record.
- Support for automation fabric goals. DPA
is well positioned to meet orchestration requirements for
next-generation processes. These will centrally view and manage a
hybrid workforce of both AWAs and humans, allocating tasks among
them with data from running processes. AI-led transformation, data
integration, and endpoint modeling will have heightened importance.
(The Forrester Wave™: Digital Process Automation Software,
Q4 2023)
The report goes on to say of Appian's Leader ranking, "With
strategic acquisitions in RPA and process mining, Appian has the
complete process automation platform with no notable
weaknesses."
In addition to receiving the highest ranking in the Current
Offering category, Appian received the highest score possible for
the Adjacent Automation Support criterion, among the highest scores
in the Ability to Meet and Govern Use Cases and Automation Fabric
Support criteria, and the top score for the App Deployment and Ops
Tools and Features criteria. In the Strategy category, Appian
received the highest possible scores for the Vision and Partner
Ecosystem criteria.
The report also states that, "Reference customers pointed to the
quick prototyping on the core development platform and the customer
success staff as valuable nonbillable resources. Appian suits
organisations that want to pursue midlevel-to-deep DPA
deployments."
"We have decades of expertise in solving the toughest process
challenges for the world's largest companies and government
organisations," said Malcolm Ross,
Senior Vice President of Product Strategy at Appian. "Our
automation suite in combination with our integrated data fabric,
native private AI, and leading low-code architecture make the
Appian AI Process Platform the best choice for complex digital
process automation."
View the full report here.
About Appian
Appian is a software company that automates business processes.
The Appian AI Process Platform includes everything you need to
design, automate, and optimise even the most complex processes,
from start to finish. The world's most innovative organisations
trust Appian to improve their workflows, unify data, and optimise
operations—resulting in better growth and superior customer
experiences. For more information, visit appian.com.
Follow Appian: Twitter, LinkedIn.
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