Cantaloupe, Inc. Unveils Suites for its Cheq Platform: A Premium Suite Management Solution for Stadiums and Venues
27 August 2024 - 10:30PM
Business Wire
Suites Offers Venues More Streamlined
Hospitality Operations, Enhanced Guest Experiences and Increased
Employee Satisfaction
Cantaloupe, Inc. (Nasdaq: CTLP), a global leading
provider of end-to-end technology solutions for self-service
commerce, is excited to announce the launch of Suites, a
premium suite management system designed to streamline and enhance
the hospitality suite experience at stadiums and venues. This new
offering within Cantaloupe’s Cheq platform, aims to redefine how
venues manage premium suite pre-orders by providing a seamless,
user-friendly solution for both suite owners and venue
operators.
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Cantaloupe, Inc. unveils Suites for its
Cheq platform to offers venues a more streamlined hospitality
operations and enhanced guest experiences with increased employee
satisfaction. (Photo: Business Wire)
Suites enables suite owners to handle their food and beverage
pre-orders with unprecedented ease. Traditional suite management
systems often require manual intervention or phone calls to make
last-minute changes. Instead, Suites allows changes to pre-orders
up until a preselected time via a desktop or mobile app — which
updates automatically for the concession provider. This feature
ensures that suite owners have full control over their event-day
experience without the need for last-minute calls or manual data
entry by suite attendants.
According to Jake Stone, vice president of partnerships, "The
ability for suite owners to modify their orders up until a
customizable cut-off time is a key differentiator that sets Suites
apart from the competition. This feature, combined with the Cheq
platform’s user-friendly interface, makes it easier than ever for
venues to deliver a premium experience that provides opportunity
for revenue growth.”
Another important differentiator of Suites is its flexibility.
While it seamlessly integrates with the rest of the Cheq platform
through Cantaloupe’s self-service kiosk and mobile ordering
solutions, it is also available as a standalone product. This gives
venues the freedom to choose the best suite management solution for
their needs without being tied to additional technologies. For
prospective customers, this means they can adopt Suites
independently, while current sports and entertainment partners have
the option to enhance their existing setup with this new offering.
This differentiates Suites from other management solutions that
require entertainment venues to use proprietary kiosks and other
platforms.
Suites also addresses the challenges of traditional suite
management for venue operators and concession providers by
replacing chaotic, error-prone processes with an organized,
accurate, and simplified user experience. The solution is
web-based, enabling suite attendants, kitchens, and other venue
staff to prepare in advance, ensuring a smooth event-day operation.
By reducing last-minute changes and streamlining pre-order
management, Suites allows venue staff to focus on delivering
exceptional customer service.
"Suites is a game-changer for stadiums and venues looking to
elevate their suite management capabilities," says Jake Stone. "By
offering a flexible, standalone solution that integrates seamlessly
with our existing offerings, we’re empowering our customers to
choose the setup that best meets their needs while delivering
exceptional service to suite owners and attendees.”
Suites is part of Cantaloupe’s broader strategy of leveraging
self-service technology to enhance the customer experience in
various sectors, including the sports and entertainment industry.
By bringing innovation to premium suites, Cantaloupe continues to
expand its footprint in the market, offering solutions that drive
efficiency, increase revenue opportunities, and improve the overall
event experience. To learn more about Cantaloupe’s Suites, visit
cantaloupe.com.
About Cantaloupe Inc.
Cantaloupe, Inc. (Nasdaq: CTLP), is a global technology
leader powering self-service commerce. Cantaloupe offers a
comprehensive suite of solutions including micro-payment
processing, self-checkout kiosks, mobile ordering, connected point
of sale systems, and enterprise cloud software. Handling more than
a billion transactions annually, Cantaloupe’s solutions enhance
operational efficiency and consumer engagement across sectors like
food & beverage markets, smart automated retail, hospitality,
entertainment venues and more. Committed to innovation, Cantaloupe
drives advancements in digital payments and business optimization,
serving over 30,000 customers in the U.S., U.K., EU countries,
Australia, and Mexico. For more information, visit cantaloupe.com
or follow on LinkedIn, Twitter (X), Facebook, Instagram or
YouTube.
Cashtag $CTLP G-CTLP
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version on businesswire.com: https://www.businesswire.com/news/home/20240827526382/en/
Jenifer Howard | 202-273-4246 jhoward@jhowardpr.com
media@cantaloupe.com
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