KCOM Partners with Amdocs to Deliver Service-based Next Generation Network Services
11 May 2018 - 6:05AM
Amdocs (NASDAQ:DOX), a leading provider of software and services to
communications and media companies, today announced that KCOM, a
leading provider of communications, applications and integration
services to the UK enterprise and consumer market, has selected an
Amdocs service delivery platform to enhance its new next generation
network infrastructure. Amdocs will provide a new orchestration
platform that will support KCOM’s zero-touch customer service
portal giving it the capability to select bandwidth on-demand,
time-bound bandwidth and software-defined networking in wide area
network (SD-WAN) options.
KCOM has deployed fibre-to-the-premises capability to 150,000
properties in Hull and East Yorkshire in the north of England,
representing 75 percent of its network in the region.1 It expects
to have deployed full fibre across its entire network area by March
2019 and already has more customers with full fibre connections
than with ADSL connections.2 KCOM is ambitious to exploit its new
network, which will ultimately see it deliver new Network Function
Virtualization (NFV) based services to its customers. These will
include service activation of orders where network components are
managed through the delivery and activation process. Amdocs will
provide automated software management of the network components to
ensure that KCOM’s voice network service is capable of being
delivered through online portals.
KCOM will also be migrating its public switched telephone
network (PSTN) residential customers to Voice Over Internet
Protocol (VoIP) Softswitch as part of this project, where the
service delivery platform from Amdocs will be able to manage and
automate any fulfilment steps without affecting the voice service
received by residential customers.
“We want to improve the services we deliver to our customers and
the experience we offer them. We’re starting with our voice
services so need a platform that can deliver this phase and then be
deployed more widely across our business as the basis for other
services,” said Sean Royce, Executive Vice President for
Technology, Service and Operations at KCOM. “By working with
Amdocs, we are gaining a partner that shares KCOM’s ambitions and
can grow with us.”
“KCOM is fully embracing the transition to virtualized networks
which will see it transform its business and offer exceptional
network performance to its customers,” said Gary Miles, chief
marketing officer, Amdocs. “This will allow KCOM to provide
service order management capabilities that can be expanded to other
services and customer segments as it grows, and to stay competitive
by improving network speed, capabilities and customer
engagement.”
1 KCOM supplied information, May 2018.2 KCOM supplied
information, May 2018.
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About Amdocs
Amdocs is a leading software and services provider to the
world’s most successful communications and media companies. As our
customers reinvent themselves, we enable their digital and network
transformation through innovative solutions, delivery expertise and
intelligent operations. Amdocs and its 25,000 employees serve
customers in over 85 countries. Listed on the NASDAQ Global Select
Market, Amdocs had revenue of $3.9 billion in fiscal 2017. For more
information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2017 filed on December 11, 2017 and
our quarterly 6-K form furnished on February 12, 2018.
Media Contacts:
Marcel KayAmdocs Public RelationsTel: +44 (0) 208 727
2664E-mail: marcel.kay@amdocs.com
Paul Campbell Babel PR for AmdocsTel: +44 (0)20 7434 5552E-Mail:
paul@babelpr.com or Amdocs@babelpr.com
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