Geac Public Safety and American Medical Response Team for Better Customer Service
24 June 2005 - 11:30PM
PR Newswire (US)
Geac Public Safety and American Medical Response Team for Better
Customer Service New graphical EnRoute Ambulance CAD software helps
AMR maximize utilization and reduce time-on-task TAMPA, FL, June 24
/PRNewswire-FirstCall/ -- Geac Public Safety, a division of Geac(R)
(TSX:GAC, NASDAQ:GEAC), announced today that American Medical
Response (AMR) in Connecticut has gone live with Geac's EnRoute
Computer-aided Dispatch (CAD) software applications. AMR's New
Haven dispatch center represents the first commercial deployment of
Geac's new graphical, ambulance CAD software, EnRoute 6.4. The new
version helps users better manage contract agreements, billing and
insurance, personnel and units, and enables improved unit
utilization and dispatcher recommendations. Geac's software
solution for AMR Connecticut also includes EnRoute I-STATUS, which
provides Web access to current call status, as well as real- time
integration with AMR's billing system. AMR is the nation's leading
private medical transportation company, providing ambulance service
to more than four million people a year. The company, which is
based in Greenwood Village, Colorado, has 17,000 employees in more
than 250 locations nationwide. AMR's Connecticut dispatch center in
New Haven supports 50 users and serves the entire state of
Connecticut. "We have always been satisfied with the stability and
reliability of our existing Geac CAD," said Phil Coco, Eastern
Region IS Director for AMR. Through a collaborative effort,
however, Geac was able to take AMR's Connecticut CAD to a new level
of performance. "It now has features that can vastly improve our
ability to provide each customer a completely customized
experience, enhance our on-time performance and improve our
resource productivity," he said. Geac developed its enhanced
EnRoute Ambulance CAD product features through a unique
collaboration with AMR that involved cooperative field research and
testing. "We wanted to provide a feature-rich system to help
ambulance dispatchers make better informed decisions, and we were
able to achieve this by involving the industry leader," Molly
Crews, General Manager of Geac Public Safety, said. "We are
grateful for AMR's willingness to commit the time and resources to
help us cross the chasm in Ambulance CAD functionality." After a
series of "town hall" meetings with AMR users across the country
and months of product development, Geac enhanced its EnRoute
Ambulance CAD to perform many functions that, according to Coco,
maximize utilization and significantly reduce time-on-task. "We
needed a system that lets us access information to send the right
truck, equipment, and personnel to each emergency and scheduled
call," he said. About Geac Public Safety Founded in 1987, Geac
Public Safety is a supplier of public safety software applications
that meet the requirements of law enforcement and fire agencies, as
well as private ambulance service companies. Applications include
CAD, System Status Management, Records Management, Investigations,
Mobile Data, Field-based Reporting, Inmate Management, Personnel
and Scheduling, Training, Imaging and Reporting applications,
available for both Unix and Windows operating systems. With Geac
Public Safety products, agencies can decrease their response time,
more effectively manage personnel, and provide immediate access to
critical information. About Geac Geac (TSX: GAC, NASDAQ:GEAC) is a
global enterprise software company that provides best-in-class
technology products and services to help organizations do more with
less in an increasingly competitive environment, amidst growing
regulatory pressure, and in response to other business issues
confronting the CFO and other leaders across an enterprise. Further
information is available at http://www.geac.com/ or through e-mail
at . This press release may contain forward-looking statements of
Geac's intentions, beliefs, expectations and predictions for the
future. These forward-looking statements often include use of the
future tense with words such as "will," "may," "intends,"
"anticipates," "expects" and similar conditional or forward-looking
words and phrases. These forward-looking statements are neither
promises nor guarantees. They are only predictions that are subject
to risks and uncertainties, and they may differ materially from
actual future events or results. Geac undertakes no obligation to
update or revise the information contained herein. Important
factors that could cause a material difference between these
forward-looking statements and actual events include, among other
things: our ability to increase revenues from new license sales,
cross-sell into our existing customer base and reduce customer
attrition; whether we can identify and acquire synergistic
businesses and, if so, whether we can successfully integrate them
into our existing operations; whether we are able to deliver
products and services within required time frames and budgets to
meet increasingly competitive customer demands and performance
guaranties; risks inherent in fluctuating international currency
exchange rates in light of our global operations and the
unpredictable effect of geopolitical world and local events;
whether we are successful in our continued efforts to manage
expenses effectively and maintain profitability; our ability to
achieve revenue from products and services that are under
development; the uncertain effect of the competitive environment in
which we operate and resulting pricing pressures; and whether the
anticipated effects and results of our new product offerings and
successful product implementation will be realized. These and other
potential risks and uncertainties that relate to Geac's business
and operations are summarized in more detail from time to time in
our filings with the United States Securities and Exchange
Commission and with the Canadian Securities Administrators. Please
refer to Geac's most recent quarterly reports available through the
website maintained by the SEC at http://www.sec.gov/ and through
the website maintained by the Canadian Securities Administrators
and the Canadian Depository for Securities Limited at
http://www.sedar.com/ for more information on risk factors that
could cause actual results to differ. Geac is a registered
trademark of Geac Computer Corporation Limited. All other marks are
trademarks of their respective owners. DATASOURCE: Geac Computer
Corporation Limited CONTACT: Media: Marilyn Sutsko, Geac Public
Safety, (813) 207-6904,
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