Program recognizes software providers that
have introduced noteworthy innovations in technology that further
business and IT
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, today announced the winners
of the 2024 Digital Innovation Awards, which showcase trailblazing
software providers that contribute advancements in technology,
drive change and increase value for enterprises worldwide.
The 17th annual awards program, originated by Ventana Research,
now part of ISG, recognizes noteworthy software innovations across
10 categories that align with the expertise areas of ISG Software
Research. In addition to naming a winner in each category, ISG
Software Research names an overall winner that best exemplifies
innovation across all categories.
As part of ISG’s scoring process and methodology, ISG Software
Research analysts evaluate submissions not only for their
innovative technology approach but also for their application to
people, processes, information and technology. The analysts also
consider the best practices supported, the level of team
involvement, and overall business impact and value.
All software providers were invited to nominate their
innovations for consideration. Award winners were chosen based on
the strength of their technology and how effectively their solution
helps organizations innovate or improve the productivity and
outcomes of their business or IT processes.
The 2024 Digital Innovation Award winners are:
Overall: This award, the most prestigious offered, is
given to the provider that best exemplifies overall innovation and
change.
Analytics and Data: This award is for the software
provider that best exemplifies innovation in any use or application
of analytics or data across the business and/or IT.
- Salesforce for Tableau Pulse
Artificial Intelligence: This award is for the software
provider that best exemplifies innovation in any use or application
of AI across the business and/or IT.
- IBM for IBM watsonx.governance
Customer Experience: This award is for the software
provider that best exemplifies innovation in applications and
technologies that support engagement with customers for any
purpose.
- Verint for Verint Da Vinci AI-Powered Bots and TimeFlex
bot
Digital Business: This award is for the software provider
that best exemplifies innovation in applications and technologies
that support digital business needs in the following areas: Digital
Applications, Digital Communications, Digital Intelligence, Digital
Operations, Experience Management, Generative AI, Performance
Management, Sustainability & ESG, and Work Management.
- Salsify for Salsify Grocery Accelerator
Digital Technology: This award is for the software
provider that best exemplifies innovation in the technologies that
support any or all the following areas: Business Continuity, Cloud
Computing, DevOps and Platforms, Digital Security, Intelligent
Automation, IoT and Edge Computing, ITOps, IT Service Management,
Observability.
- Oracle for Oracle Cloud Infrastructure (OCI)
Human Capital Management: This award is for the software
provider that best exemplifies innovation in the applications and
technologies that support human capital management.
Marketing: This award is for the software provider that
best exemplifies innovation in the applications and technologies
that support marketing.
- Salesforce for Salesforce Marketing Cloud
Office of Finance: This award is for the software
provider that best exemplifies innovation in the applications and
technologies that support the work of the CFO and the broader
enterprise finance function.
Office of Revenue: This award is for the software
provider that best exemplifies innovation in the application or
technologies that support sales and related functions that drive
revenue growth.
Operations and Supply Chain: This award is for the
software provider that best exemplifies innovation in the
technologies that support operations or service/supply chains.
- IFS for IFS Cloud and IFS.ai
“Innovation is a buzzword many throw around, but true and
lasting innovation, the kind that radically transforms a business
and opens new windows to growth, is difficult to achieve,” said
Mark Smith, Partner of Software Research at ISG. “The software
providers we are recognizing today are in the vanguard of
innovative change, helping enterprises realize untapped potential
through the use of technology. We congratulate them for advancing
the art – and science – of what is possible.”
Full details on the Digital Innovation Awards program are
available on the award website.
About ISG Software Research
ISG Software Research, previously Ventana Research, provides
authoritative market research and coverage of the business and IT
software industry. It distributes research and insights daily
through its user community, and provides a portfolio of consulting,
advisory, research and education services for enterprises, software
and service providers, and investment firms. Its on-demand service
provides structured education and advisory support through
subject-matter experts. ISG Buyers Guides support the RFI/RFP
process and help enterprises evaluate and select software providers
through tailored assessment services and the ISG Software Research
Value Index methodology. Visit www.ventanaresearch.com for more
information and to sign up for free community membership.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240822510616/en/
Press: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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