Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the
"Company"), a leading provider of customer engagement and marketing
technology services in China, today released a summary of a recent
interview of its CEO, Mr. Weidong Luo, with a reporter from a
prominent financial and business magazine in Singapore regarding
the Company's AI bot platform, GPTBots.
Reporter: As AI technology advances, the AI wave
is becoming more powerful. I have always been interested and
following the progress in your company's AI products, GPTBots.
Could you please share more with us on the latest data and the
overall operational performance of this product?
Mr. Weidong Luo: Since its launch in September
2023, GPTBots.ai has achieved exceptional market penetration and
outstanding performance across various metrics. As of September 30,
2024, the platform had more than 45,500 registered users from 188
countries and regions, a 36% sequential increase, with more than
93% of users coming from overseas. These figures highlight and
solidify the wide appeal and worldwide recognition of GPTBots as a
truly global product.
Reporter: Data analysis clearly shows that your
company's products are highly regarded around the world. Our reader
and myself are very keen to know how GPTBots is helping enterprises
effectively leverage AI technology to achieve their business
goals?
Mr. Weidong Luo: GPTBots is a code-free AI Bot
building platform designed to help enterprises rapidly deploy AI
applications. With GPTBots, businesses can easily build and train
AI Bots without any programming expertise, creating Bots in minutes
and FlowBots in just hours. This significantly eliminates the
barrier to AI adoption, enabling more businesses to reap the
benefits of AI. Additionally, GPTBots integrates major large
language models (LLMs) from both domestic and overseas sources,
including ChatGPT, LLaMA, Zhipu, Kimi, Doubao, ERNIE Bot, and
Tongyi Qianwen. Effectively, you can use any of the available LLMs
of your choice on our platform without restrictions. This
integration provides enterprises with standardized interfaces,
enabling them to quickly apply LLMs to production operations and
management decisions, and realize digital transformation.
Reporter: Could you give us a specific example
so that we can have a deeper understanding of the actual
application of this product?
Mr. Weidong Luo: Sure. A prime example of
GPTBots in action is its use in revolutionizing intelligent
customer service. By leveraging GPTBots' automated interactions,
multi-language support, and intelligent work order assignment,
GameWorld, a leading global gaming platform, has freed up 50% of
its human customer service resources, increased customer
satisfaction from 70% to 95%, reduced average response time from 10
minutes to 15 seconds, and saved up to $4 million per year. This
clearly shows the benefits that GPTBots can bring to our customers.
First, we integrate cutting-edge AI technology into workflows to
significantly improve efficiency and then, we help our client
achieve significant cost savings while optimizing all key metrics.
I firmly believe that companies around the world will benefit from
adopting GPTBots into their specific workflows. I am confident in
the future of AI technology and its ability to continuously improve
the overall efficiency of society.
Reporter: In your last earnings call, you
mentioned business visits to Southeast Asia, including here in
Singapore. The company had some fruitful results, I believe. Could
you share some details?
Mr. Weidong Luo: I had a series of business
meetings in Southeast Asia over the past few months and I was
impressed with the enthusiastic response to GPTBots in the local
business communities. For instance, two important partners from
Malaysia not only expressed their strong interest in GPTBots but
also quickly sent their teams to our Shenzhen headquarters to
participate in in-depth product training. This not only
demonstrates their trust in the quality of GPTBots products but
also highlights their high expectations and enthusiasm for
promoting and selling our products in the local market. This
positive engagement is undoubtedly a recognition of our product
strength and market potential. Looking ahead, I believe that
GPTBots will continue to shine on the international stage thanks to
excellent performance, continuously optimized user experience, and
our close cooperation with global partners.
Reporter: I understand that your company has
entered into a groundbreaking collaboration with sKora Tech, a
promising startup incubated at the Qatar Science and Technology
Park. Could you share more details about this partnership and any
exciting updates related to it?
Mr. Weidong Luo: Yes. On September 23, 2024, we
officially entered into a collaboration with sKora Tech. Through
this partnership, our two companies will work closely to integrate
GPTBots' advanced AI solutions into sKora Tech's platform,
enhancing user experience for athletes and equipping them with
innovative tools to excel in their professional journeys. We expect
this collaboration to create new opportunities for both
organizations and further solidify Qatar's position as a hub for
sports technology innovation. Looking ahead, the Middle East will
be a key region in GPTBots' strategic expansion. With its strong
commitment to innovation and robust technological foundation, Qatar
provides fertile ground for GPTBots to expand its AI services
across sectors such as sports, finance, education and beyond.
GPTBots is committed to establishing a lasting presence in Qatar
and partnering with local innovators to drive the widespread
adoption of AI technology. Together, we aim to contribute to the
region's broader digital transformation and drive economic and
societal growth.
Reporter: Thank you for taking the time to talk
with me. I have full confidence in the future development of
GPTBots and believe that it will achieve even more outstanding
results.
Mr. Weidong Luo: We sincerely invite everyone to
take a closer look at our product. We believe it has the potential
to significantly facilitate enterprises' seamless transition into
the AI era and serve as a powerful catalyst for their growth and
development.
About Aurora Mobile Limited
Founded in 2011, Aurora Mobile (NASDAQ: JG) is a
leading provider of customer engagement and marketing technology
services in China. Since its inception, Aurora Mobile has focused
on providing stable and efficient messaging services to enterprises
and has grown to be a leading mobile messaging service provider
with its first-mover advantage. With the increasing demand for
customer reach and marketing growth, Aurora Mobile has developed
forward-looking solutions such as Cloud Messaging and Cloud
Marketing to help enterprises achieve omnichannel customer reach
and interaction, as well as artificial intelligence and big
data-driven marketing technology solutions to help enterprises'
digital transformation.
For more information, please visit https://ir.jiguang.cn/.
Safe Harbor Statement
This announcement contains forward-looking statements. These
statements are made under the “safe harbor” provisions of the U.S.
Private Securities Litigation Reform Act of 1995. These
forward-looking statements can be identified by terminology such as
“will,” “expects,” “anticipates,” “future,” “intends,” “plans,”
“believes,” “estimates,” “confident” and similar statements. Among
other things, the Business Outlook and quotations from management
in this announcement, as well as Aurora Mobile’s strategic and
operational plans, contain forward-looking statements. Aurora
Mobile may also make written or oral forward-looking statements in
its reports to the U.S. Securities and Exchange Commission, in its
annual report to shareholders, in press releases and other written
materials and in oral statements made by its officers, directors or
employees to third parties. Statements that are not historical
facts, including but not limited to statements about Aurora
Mobile’s beliefs and expectations, are forward-looking statements.
Forward-looking statements involve inherent risks and
uncertainties. A number of factors could cause actual results to
differ materially from those contained in any forward-looking
statement, including but not limited to the following: Aurora
Mobile’s strategies; Aurora Mobile’s future business development,
financial condition and results of operations; Aurora Mobile’s
ability to attract and retain customers; its ability to develop and
effectively market data solutions, and penetrate the existing
market for developer services; its ability to transition to the new
advertising-driven SAAS business model; its ability to maintain or
enhance its brand; the competition with current or future
competitors; its ability to continue to gain access to mobile data
in the future; the laws and regulations relating to data privacy
and protection; general economic and business conditions globally
and in China and assumptions underlying or related to any of the
foregoing. Further information regarding these and other risks is
included in the Company’s filings with the Securities and Exchange
Commission. All information provided in this press release and in
the attachments is as of the date of the press release, and Aurora
Mobile undertakes no duty to update such information, except as
required under applicable law.
For more information, please contact:
Aurora Mobile LimitedE-mail: ir@jiguang.cn
Christensen
In China Ms. Xiaoyan SuPhone: +86-10-5900-1548E-mail:
Xiaoyan.Su@christensencomms.com
In US Ms. Linda Bergkamp Phone: +1-480-614-3004Email:
linda.bergkamp@christensencomms.com
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