Veritone’s Second Annual Law Enforcement Transparency and Trust Report Finds Majority of Americans Support Police but Believe Racial Bias Exists
20 September 2022 - 9:00PM
Business Wire
Study also shows familiarity with law
enforcement technology creates 81 percent more trust with the
public
Veritone, Inc. (NASDAQ: VERI), creator of aiWARE, a
hyper-expansive enterprise AI platform, today announced the
findings of its second annual nationwide Transparency and Trust
Report, focused on the relationship between law enforcement
agencies (LEAs) and the communities they serve. This year’s report
includes responses from nearly 3,000 Americans aged 19 and
above—represented almost equally by gender, ethnicity, region and
political leanings—who provide insight into the broader public
opinion on policing in the United States and how new technologies
can improve transparency.
“Looking back on media headlines, 2020 and 2021 were a time of
uncertainty and division across the country, particularly between
civilians and law enforcement, with mass protests and calls to
reform, defund, or even abolish the police force,” said Jon Gacek,
general manager, aiWARE Enterprise, Veritone. “With comparisons
from last year’s findings, we have an opportunity to measure just
how far the needle has moved one way or the other. Most
importantly, it can inform us as to what can be done to unite
us.”
Notable takeaways from the report include:
Police should stay focused on fighting violent crime – A
majority of those surveyed (84 percent) want police to focus on
responding to violent crimes. When asked which of the following
services or situations the local police department should be
responsible for, only 42 percent of respondents want police to
spend time performing administrative tasks like reviewing reports
and 24 percent are in favor of documenting the perceived race of
individuals at traffic stops.
Opinions on racism and bias are strong – The majority (64
percent) of those surveyed believe that racial bias still exists in
policing, with 55 percent reporting that their local police have
not clearly communicated a plan to properly address racial bias and
systemic racism. However, 25 percent of people indicate that their
level of trust in local law enforcement has increased over the last
five years due to greater transparency, showing promise that trust
can be bolstered with clearer communication.
Most people support police and agree that policing has become
more difficult – Although media headlines can be polarized and
divisive, most respondents appear to show sympathy and support for
police: 70 percent agree being a police officer in the U.S. has
become more difficult over the last five years, with 62 percent
believing policing has become politically polarized and 61 percent
believing it is possible to support police and be anti-racist.
New police technologies can improve transparency and
trust – There are a number of technologies available to help
law enforcement become more efficient when processing evidentiary
data, responding to different types of calls, and with more
objectivity. The results of our survey indicate that the less
understanding the public has of these tools, the less likely they
are to trust the technology or the police to use it properly.
Respondents who are familiar with law enforcement technology are on
average 81 percent more likely to have some level of trust in that
technology.
Communities need more education on policing – 25 percent
of respondents either do not have or do not want to express their
opinion on many of the questions about policing and technologies
for law enforcement. This potentially indicates the public need for
more information, so that individuals can form and feel confident
in their opinions.
According to both this and last year’s findings, trust in the
use of technology by police could be improved. Veritone has
observed that when it comes to everyday tasks like paying bills
online, watching Netflix, or doing a quick Google search, many
people accept and enjoy the conveniences the use of artificial
intelligence (AI) enables, but when it comes to law enforcement,
there are far more misconceptions or mistrust—largely due to a lack
of understanding. With this information, the stage is set for next
year’s report, which will dive deeper into AI and how its
interaction with citizens and law enforcement can improve every
aspect of public safety.
“Implicit biases exist; whether these develop from personal
beliefs, experiences or consuming different media,” added Gacek.
“Fortunately, many harmful ones can be healed with conversations,
education, technology, training and overall awareness. If a
community aims to be a safe, equitable space for all of its
residents, then bias and racism cannot have a place in the agencies
that protect and serve the public.”
Read the full report here.
About Veritone
Veritone (NASDAQ: VERI) is a leader in enterprise artificial
intelligence (AI) solutions. Serving organizations in both
commercial and regulated sectors, Veritone’s software, services,
and industry applications simplify data management, empowering the
largest and most recognizable brands in the world to run more
efficiently, accelerate decision making and increase profitability.
Veritone’s hyper-expansive Enterprise AI platform, aiWARE™,
orchestrates an ever-growing ecosystem of machine learning models
to transform audio, video and other data sources into actionable
intelligence. Through its robust partner ecosystem and professional
and managed services, Veritone develops and builds AI solutions
that solve the problems of today and tomorrow.
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limiting the generality of the foregoing, words such as “may,”
“will,” “expect,” “believe,” “anticipate,” “intend,” “could,”
“estimate” or “continue” or the negative or other variations
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herein to reflect events or circumstances after the date hereof or
to reflect the occurrence of unanticipated events.
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Veritone Media Contact: Valerie Christopherson or Lora
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