Online Automotive Retailer Vroom Offers Last Mile Concierge Experience to Seattle Locals
13 July 2021 - 11:30PM
Vroom, Inc. (Nasdaq:VRM), a leading ecommerce platform for buying
and selling used vehicles, today announced the opening of a new
Seattle hub and a more customized driveway experience for nearly
5.3 million people in over 442 zip codes within a 25-mile radius.
Vroom has delivered in the Seattle area since the company was
founded in 2012 and is now offering an experience that includes a
more personalized concierge service where customer advocates
transport cars directly to car buyers’ driveways on Vroom-branded
trucks and show them how to use their new vehicles. Vroom’s Seattle
Last Mile hub is located in Kent.
Vroom’s mission is to offer the best driveway experience
possible for both delivery and pickup, especially as the pandemic
has increased consumer appetite for remote car buying and selling.
Car purchases by Seattle-area Vroom customers increased by 87%
year-over-year from 2020 to 2021, and cars sold to Vroom by
consumers increased by 325%. With an emphasis on customer service,
Vroom is taking a unique approach by recruiting employees with
hospitality and client service experience. Bolstered by Vroom’s
Chief Logistics Officer, Mary Kay Wegner, and her logistics
leadership team, led by new VP of Transportation, John Piatak, who
manages Vroom’s delivery hubs nationwide and joined Vroom after
leading logistics at Carvana, the company has made thousands of
Last Mile deliveries across the country already this year.
“With our valued customers in mind, creating a more personalized
driveway experience and rolling out more local hubs across the
country has been a priority for us at Vroom and we’re excited to
launch this offering in Seattle, a city known for car
transportation,” said Wegner. “As we prioritize expanding the Last
Mile experience nationwide, we’ll continue to grow and invest in
our senior logistics team to support these efforts.”
Through its ecommerce platform and data-driven technology, Vroom
offers thousands of low-mileage, reconditioned vehicles with
delivery to consumers wherever they are in the U.S. It also
arranges financing through leading lenders and offers warranty and
other value-added products that provide convenience for customers.
In addition to providing a better way to buy a car, Vroom’s Sell Us
Your Car® offering allows customers who wish to sell or trade in
their vehicles to receive appraisals within minutes, attractive
market-based pricing, hassle-free loan payoffs and convenient
vehicle pickup.
For more information on Vroom’s car buying and selling options,
visit Vroom.com.
About Vroom:Vroom is an innovative, end-to-end
ecommerce platform designed to offer a better way to buy and a
better way to sell used vehicles. The company's scalable,
data-driven technology brings all phases of the vehicle buying and
selling process to consumers wherever they are and offers an
extensive selection of vehicles, transparent pricing, competitive
financing, and at-home pick-up and delivery. Vroom is based in New
York and Houston and also operates the Texas Direct Auto and
CarStory brands.
Media Contact:Moxie Communications GroupAlyssa
Galellavroom@moxiegrouppr.com (562) 294-6261
Source: Vroom, Inc.
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