Accenture Federal Services Wins $328 Million Contract to Help VA Modernize and Improve the Veteran Home Loan Experience
29 July 2020 - 8:59PM
Business Wire
Accenture Federal Services (AFS), a subsidiary of Accenture
(NYSE: ACN), has been awarded a contract to support operations,
security, and modernization of the technology applications of the
U.S. Department of Veterans Affairs (VA) Loan Guaranty Service
(LGY) and to transform the VA home loan program for veterans by
building more tailored solutions to enable better outcomes. The
contract is valued at up to $328 million and runs for one base
year, with three one-year options.
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Shawn Roman, the VA client account lead
for Accenture Federal Services (Photo: Business Wire)
Awarded by VA’s Office of Information and Technology (OIT) and
LGY, the development, security, operations (DevSecOps) contract
consolidates VA applications that manage the end-to-end LGY
lifecycle. Maintaining operations, security and modernization of
all LGY systems into an integrated LGY Product Line will provide
greater visibility across the program and throughout the value
chain. This transformation is designed to enable the VA to be more
responsive to veterans, system users, and lenders, while
capitalizing on mortgage industry shifts in data collection.
Since 2017, AFS has been working on the modernization of the VA
Loan Electronic Reporting Interface-Redesign (VALERI-R) system,
which manages and monitors millions of VA home loans. VALERI-R
provides analytics-based indicators about when a veteran may
default or foreclose on their loan, enabling the VA and its
servicing community to perform loss mitigation strategies to keep
veterans in their homes. AFS will continue maintaining and
enhancing the VALERI-R platform for the present, ensuring the VA’s
ability to make data-driven decisions quickly.
The work under the new contract will provide transparency and
data insights to help veterans make informed, low-risk decisions
regarding their home loans. AFS will incorporate human-centered
design, leverage Mortgage Industry Standards Maintenance
Organization datasets and bring enhanced partner integrations to
the LGY product line of applications that automate the delivery of
benefits to veterans. The end goal is to improve the customer and
end-user experience.
“We are collaborating with the VA and helping them to discover
bold new solutions that serve veterans better than the commercial
market by innovating and building an ecosystem that improves the
veteran’s experience,” said Shawn Roman, the VA client account lead
for AFS. “By providing LGY with actionable visibility of the entire
mortgage lifecycle, we are helping VA transform its veteran home
loan experience.”
About Accenture Federal Services
Accenture Federal Services, a wholly owned subsidiary of
Accenture LLP, is a U.S. company with offices in Arlington,
Virginia. Accenture’s federal business has served every
cabinet-level department and 30 of the largest federal
organizations. Accenture Federal Services transforms bold ideas
into breakthrough outcomes for clients at defense, intelligence,
public safety, civilian and military health organizations. Learn
more at www.accenturefederal.com.
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services in strategy and consulting,
interactive, technology and operations, with digital capabilities
across all of these services. We combine unmatched experience and
specialized capabilities across more than 40 industries — powered
by the world’s largest network of Advanced Technology and
Intelligent Operations centers. With 513,000 people serving clients
in more than 120 countries, Accenture brings continuous innovation
to help clients improve their performance and create lasting value
across their enterprises. Visit us at www.accenture.com
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Dawn Onley Accenture +1 240 446 9018
dawn.onley@accenturefederal.com
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