Citi Retail Services Wins Global Innovation Award
05 February 2016 - 9:27AM
Business Wire
Next Generation Digital Customer Solution
Recognized with 2016 BIG Innovation Award
Citi Retail Services, one of North America's largest and most
experienced retail credit solutions providers, is a winner in the
2016 BIG Innovation Awards, which recognize organizations driving
change and creating what’s next. The winning project, Entity
Linkage Framework, is an industry-leading technological innovation
that provides a comprehensive, unified view of customers and, in
doing so, improves the customer experience, mitigates fraud/credit
abuse and improves operating efficiency.
"We are honored to be recognized as a top innovator on a global
scale, which reaffirms our commitment to leading in an increasingly
digital landscape," said Debra Stabile, Chief Risk Officer for Citi
Retail Services. "This initiative sets us apart in the credit card
industry as it enables a 360-degree view of the customer, which
means we are able to provide more personalized, targeted, and
secure service.”
“This year we saw new innovations from virtually all industries.
It is clear that the role of technology in improving business
results and consumer experiences is accelerating,” said Russ
Fordyce, managing director of the Business Intelligence Group. “We
are thrilled to be honoring Citi Retail Services for its innovative
Entity Linkage Framework project, which is a next-generation
solution that provides insights for a deeper view of the
customer.”
Organizations from across the globe submitted their recent
innovations for consideration in the 2016 BIG Innovation Awards.
Nominations were then judged by a select group of business leaders
and executives who volunteer their time and expertise to score
submissions and provide feedback.
The full list of winners is available
at http://www.bintelligence.com/big-innovation-awards/.
Citi Retail Services delivers consumer and commercial credit
card products, both private label and co-brand, to retailers and
their clients across North America. Backed by the global power
of Citi, the business serves nearly 90 million accounts for a
number of iconic brands, including Best Buy, ExxonMobil, Macy's,
Sears, Shell and The Home Depot. Citi Retail Services offers
cutting-edge digital options, multi-channel retailing expertise and
industry-leading data analytics capabilities that help retailers
from a broad range of industries grow their businesses.
About Citi
Citi, the leading global bank, has approximately 200 million
customer accounts and does business in more than 160 countries and
jurisdictions. Citi provides consumers, corporations, governments
and institutions with a broad range of financial products and
services, including consumer banking and credit, corporate and
investment banking, securities brokerage, transaction services, and
wealth management.
Additional information may be found
at www.citigroup.com | Twitter: @Citi |
YouTube:www.youtube.com/citi |
Blog: http://blog.citigroup.com |
Facebook: www.facebook.com/citi |
LinkedIn: www.linkedin.com/company/citi.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of
recognizing true talent and superior performance in the business
world. Business executives—those with experience and
knowledge—judge the programs. The organization’s proprietary and
unique scoring system selectively measures performance across
multiple business domains and then rewards those companies whose
achievements stand above those of their peers.
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version on businesswire.com: http://www.businesswire.com/news/home/20160204006641/en/
CitiJennifer Bombardier,
718-248-4652jennifer.bombardier@citi.comorBusiness Intelligence
GroupRuss Fordyce, 909-529-2737contact@bintelligence.com
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